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Network / Systems Support Specialist
Gainesville, FL
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Gainesville Regional Utilities

Intern

Entry-Level JobVerifiedNo experience needed

Job Description

FLSA Exemption Status Non-Exempt Summary This internship offers a hands-on entry into the world of critical network infrastructure, perfect for someone eager to build a foundational career in electronics, data center operations, and telecommunications. You will gain real-world experience configuring edge equipment for Multi-Dwelling Units (MDUs) and using advanced diagnostic tools—like OTDRs, VFLs, and Fluke testers—to characterize and troubleshoot high-speed fiber and multi-gigabit Ethernet networks. Beyond active field installations and managing physical layer systems like DC power plants and battery backups, you will play a vital role in the technical documentation process by maintaining accurate hardware provisioning, software allocations, and test data records. It is a highly immersive, physically engaging opportunity designed to bridge theoretical OSI networking concepts with the practical, on-the-job skills necessary for keeping communications running seamlessly. Examples of Work Assists in the provisioning, commissioning, testing, repairing, maintaining and calibrating of network equipment including, but no limited to: Ethernet, switches, media converters, PON, power and other related data equipment. Assists in wiring Ethernet (twisted pair) and fiber optic network equipment appropriately. Assists in troubleshooting network problems. Assists in evaluating problems, formulating solutions and taking corrective action. Completes work orders and trouble tickets as appropriate. Assists in circuit termination at customer premises (demarc). Assists in the maintenance of accurate equipment records, hardware and software documentation, equipment provisioning allocations, and test data records. Adheres to prescribed procedures and standards. Complies with safety rules and regulations. Attends work on continuous and regular basis. Education Graduation from high school or possession of an acceptable equivalency diploma; enrollment in an institution of higher learning as a student working toward the completion of an associate, or bachelor degree in a related field preffered. Preferred course work in Electrical Technology, Network Administration. Experience None GRU Competencies Customer Focus Role Specific Competencies Safety Certifications None Knowledge, Skills, and Abilities Relevant work or classroom experience in areas related to the Department preferred. Basic knowledge of organizational policies, procedures, and practices. Strong knowledge of Microsoft Office preferred. Analytical abilities and aptitude in problem solving. Innovative and forward thinking. Strong research and writing skills are preferred. Ability to understand and follow moderately-complex oral and written instructions. Excellent written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely. Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds both internally and externally. Knowledge, Skills, and Abilities (continued) Physical Requirements To Perform this job successfully, an individual must possess certain physical abilities and be able to withstand work-related environmental conditions Climbing
  • Rarely/Never Driving
  • Rarely/Never Far Vision Acuity
  • Often Fine Manipulation
  • Often Foot or Leg Controls
  • Continually Gross Manipulation
  • Often Hearing
  • Continually Keyboarding
  • Continually Lifting or Carrying>50 lbs.
  • Rarely/Never Near Visual Acuity
  • Continually Normal Color Vision
  • Rarely/Never Peripheral Vision
  • Continually Pushing or Pulling > 50 lbs.
  • Rarely/Never Reaching Above Shoulder Level
  • Rarely/Never Reaching Overhead-Rarely/Never Sitting
  • Often Speaking
  • Continually Standing or Walking
  • Often Stooping, Kneeling, or Crawling
  • Occasionally Environmental Requirements Work requires performance of tasks outdoors under varying climatic conditions.

Benefits

  • Dental Insurance
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Entry-Level Job
Verified
No experience needed
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