Find & Apply For Network / Systems Support Specialist Jobs in Cedar Rapids, Iowa

Location:

Cedar Rapids, IA Pay Rate:

$25.00

• $32.

40/hr,

DOE Duration:

3 months

Hours:

Monday to Friday 8:00am to 5:00pm

ESSENTIAL FUNCTIONS

Day to Day single point of contact for the site during implementation Lead onsite Xerox Implementation resources (Xerox Carrier, 3rd Party Installation Resources, Xerox Office Analyst, Trainers) Manage to the Future State Design as approved by the customer Equipment delivery: Confirm equipment delivery is accurate & resolve issues with defective devices delivered

Equipment Placement:

• Confirm placement of equipment is accurate according to the designated Future State Design floor maps

Equipment Installation:

Assure new/move/unchanged installed devices are properly configured according to the client requirements

• Assure all functionality has been tested

• Equipment Moves:

• Responsible for onsite coordination of Xerox and 3rd party moved equipment as designed on the Future Sate Design floor maps and Asset Disposition

• Report Asset Tagging:

• Responsible for assuring that all Xerox device new /moves/unchanged in the facility get asset tagged

Asset Data Collection:

Assure that we receive all asset data for new/moved/unchanged/remove equipment that are in the client facility

• Asset data is received by a Installation Checklist (Make, Model, Serial #, MAC Address, IP address, Location of device), Complete updating responsibility

Removal Equipment:

• Responsible for moving and assuring that removal disposition devices have been taken off the clients network and placed in the clients designated staging area if applicable

Communication:

Provide communication to the Implementation Manager and or the Implementation Coordinator on site progress and issues Extensive travel required throughout US. Some weekend travel

• Workers must be able to expense their travel costs for reimbursement Extensive walking is required inside office and manufacturing work areas Candidate must be capable of lifting 50 lbs.

SKILLS :

Able to demonstrate good problems solving and analytical skills Able to demonstrate ability to handle pressured change Able to demonstrate creativity & strong Negotiation Able to demonstrate organizational skills Able to demonstrate leadership skills on moderate sized projects Able to demonstrate proficiency with Microsoft Excel spreadsheets Able to demonstrate a strong understanding of printer, copier, fax and scanner configurations Able to demonstrate understanding of Networking Protocols Able to demonstrate understanding of print system requirements Able to demonstrate customer-facing skills Ability to travel to different customer sites for several weeks in a row Able to demonstrate ability to program printers and Multi Functional Devices to access configuration information Able to demonstrate ability to accurately position devices according to approved future state design floor plans Able to demonstrate ability to detect and report exceptions Able to demonstrate ability to effectively organize and prioritize work Able to demonstrate ability to be easily directed by the Implementation Team Able to demonstrate ability to make major contributions to teams Able to demonstrate ability to take responsibility for client satisfaction w/deliverables

EXPERIENCE

Minimum :

3

• 5 years Technical Service Experience

EDUCATION

Minimum:

High School diploma or equivalent

Required:

A+, N+

Certification Preferred :

Bachelor's Degree , MCSE, CNE, other technical certification

Benefits:

(employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #IND0926