Find & Apply For Network / Systems Support Specialist Jobs in Mountain Home, Idaho

About PKL Services Inc.

We are an elite provider of skilled personnel, delivering Aerospace Maintenance, Training, and Logistics Services, committed to continual improvement, exceeding customer expectations, and implementing quality standards in dynamic environments. About the role PKL Services Inc. is contracted to maintain and operate Republic of Singapore Air Force (RSAF) F-15SG and United States Air Force (USAF) F-15E aircraft and equipment assigned to the 366th Fighter Wing located at Mountain Home AFB (MHAFB), Idaho. PKL employees at this site are subject to a Union/Collective Bargaining Agreement (CBA) regarding employment terms and work rules. The Functional Systems Administrator (FSA)/Commander Support Staff/Cybersecurity Liaison (CSS/CL) /MIS Management duties shall provide FSA and assistant CSS/CL support (user accounts and computer systems) to government personnel and assets assigned to the 428 FS.

Key responsibilities include:

1. Manage accounts, mailboxes, and groups, and install and maintain routers, switches, hubs, networks, telecom circuits, and user system account tasks. 2. Identify, track, and resolve computer related problems and perform fix actions for day-to-day hardware and software discrepancies on various systems to include: e-Tools, Tough books, USAF/RSAF purchased Automated Data Processing Equipment (ADPE), MIS servers, MIS infrastructure (network), USAF TCMax or similar system, Comprehensive Engine Trending and Diagnostic System (CETADS), audio/visual equipment, Operational Debrief System (ODS), Heritage Computers, Operations Secure Email Network (OSEN), Digital Subscriber Line (DSL), Integrated Services Digital Network (ISDN), Mission Planning Network (MPN), Computer-Based Instructional Training System (CBITS), and other systems/functions within the administrative rights. 3. Ensure assigned computer assets are compliant with Standard Desktop Configuration (if applicable) and other 366 CS direction and restrictions IAW DoD and AF directives, instructions, and standards as well as tasking, network, and TOs. The contractor acting as an assistant CSS/CL shall implement/maintain Computer Security (COMPUSEC), TEMPEST, Risk Management Framework (RMF), Assessment and Authorization (A&A), Cyberspace Defense Analysis (CDA) Operations and Notice and Consent (N&C) Process tasks including account or mailbox creations or deletions. The contractor shall receive training directly from the Wing Cybersecurity Office (WCO) on specific processes/tasks required from a CSS/CL and ensure they gain access to all systems prescribed by the WCO (e.g., Remedy, Cyberspace Infrastructure Planning System (CIPS), Information Assurance Officer (IAO) Express Tool) to complete their duties as a

CSS/CL. 4.

Be familiar with DoD and AF directives, instructions and standards as applicable to the CSS/CL title. Create necessary work orders for issues by utilizing Remedy 2.0, CIPS 5.0 and IAO Express Tool or for issues beyond their capability by calling the Communications Focal Point (CFP) or WCO. 5. Receive training directly from the Wing Cybersecurity Office (WCO) on specific processes/tasks required from a CSS/CL and ensure they gain access to all systems prescribed by the WCO (e.g. Remedy, CIPS, IAO Express Tool) to complete their duties as a

CSS/CL. 6.

Access request forms and training/certifications will be required to maintain a privileged user account: DD Form 2875, Privileged User Agreement, Derivative Classification training certificate, and a Privileged User Cybersecurity Responsibilities training certificate. 7. Complete Enterprise Information Technology Data Repository (EITDR) and Enterprise Mission Assurance Support System (eMASS) training. 8. Responsible for the overall Certification and Accreditation (C&A) for the

RSAF F-15SG MIS

for the purpose of connection to the USAF Network. 9. Responsible for initiating and managing RMF and A&A for the

RSAF F-15SG MIS.

RMF and A&A will facilitate

RSAF MIS

connection to the USAF Network. The contractor shall ensure compliance with the latest RMF technical requirements. 10. Must obtain and maintain an account in eMASS and use it to perform the Risk Management Framework in eMASS. The contractor shall coordinate and assemble all security documentation pertinent to the MIS. The contractor shall complete the DIACAP and obtain an Authority to Operate/Authority to Connect (ATO/ATC) so that the

RSAF MIS

can legally operate in the AF environment and connect to the AF network. 11. Any and all other duties as directed by the Program Manager/Site Manager. About youWe'd love to hear from you if you have: 1. High School Diploma or equivalent. 2. Must be authorized to work in the United States (U.S.). 3. Prior qualified/certified 7-level 3D0X2 Cyber Surety technician or equivalent (1D7X1A) with a minimum of six (6) years previous experience. 4. Possess and maintain currency of IAT Level II certifications (usually Security+), required for elevated network privileges to include completion of sustainment training/continuing education IAW DoDM 8140.03 and

DAFMAN 17-1305. 5.

Must be able to obtain and retain a Secret security clearance. Compensation & Benefits Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also receive a generous and competitive total compensation package that support employees through every stage of life:

Wage:

$45.83 per hr. Health & Welfare benefit of $7.00 per hour Full-time/hourly/ 40 hours a week Union position 401(k) plan Company Health & Welfare benefit provided to support medical, dental, vision, basic life plans. Eleven (11) paid holidays per year. Employees will accrue up to 112 hours of vacation per year. Up to fifty-six (56) paid sick hours each calendar year. Three to five days of bereavement pay for death in family. Up to forty (40) paid hours for jury duty service per year. Work Environment /

Physical Requirements:

1. Primarily in an office and hangar area environment. 2. May require frequent bending, reaching, and climbing. 3. May frequently lift and carry items weighing up to fifty pounds and occasionally lift heavier items with the assistance of other workers. 4. While performing the duties of this job, the employee is regularly required to walk/travel to customer offices located in separate buildings. 5. Normal color/depth perception and no record of emotional instability are required. 6. Ability to sit for long periods of time. 7. Ability to perform repetitive motion (keyboarding, 10-key). 8. The noise level in the work environment is usually moderate although it could be loud if near the aircraft parking apron. 9. May be exposed to moderate discomforts, such as heat, cold and wind. 10. May be required to wear personal protective equipment when in or passing thru a hazardous area. PKL Services is an Equal Opportunity Employer, EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity, or any other protected class. Our commitment to diversity, equal opportunity and sustainability enables PKL Services to draw from a remarkable wealth of talent to create one of the world's leading Aerospace Maintenance, Training, and Logistics Services companies. All qualified job seekers are encouraged to apply. We also work to provide reasonable accommodation to individuals with disabilities.