Find & Apply For Network / Systems Support Specialist Jobs in Lansing, Michigan

Are you self-motivated, resourceful, resolution focused, and interested in helping others? If so, Business Taxes may have the perfect career opportunity for you. We are looking for individuals who excel at problem solving, are detail oriented and results driven. Additionally, strong communication and relationship building skills are essential to contributing to team success. The Departmental Technician 7-10 position serves as a technical resource for the Business Taxes Unit and will provide a full range of technical assistance for the area, including but not limited to Business Registration, Corporate Income Tax, Flow-Through Entity Tax, Michigan Business Tax, Partnership Audit Adjustment, and Michigan Treasury Online. Responsibilities of the position include documentation of processes and procedures; recommendation of efficiency improvements relating to standard methods of operations including training; collaboration with other Treasury departments/divisions; performance of complex queries; lead and/or participate in special projects; and assist supervisors and front-line staff with resolution of complex tax issues. The Business Taxes Unit is comprised of motivated, resourceful, and hard-working individuals. If the person described above sounds like you, and you are interested in joining our team, please click on the link below to learn more. Departmental Technician 7-E9 Position Description Departmental Technician 10 Position Description Treasury Careers - Learn more about why Treasury is a Great Place to Work! Education Education typically acquired through completion of high school. Experience Departmental Technician 7 One year of experience performing administrative support activities equivalent to the 7-level in state service. Departmental Technician 8 One year of experience performing administrative support activities equivalent to the 8-level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service. Departmental Technician E9 One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR One year of experience performing administrative support activities equivalent to the 9-level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. Departmental Technician 10 Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR Two years of experience performing administrative support activities equivalent to the 9-level in state service. OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service. Departmental Technician 7 Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement. Departmental Technician 8 Possession of a bachelor's degree may be substituted for the experience requirement. Departmental Technician E9 Possession of a bachelor's degree and one year of job-related experience may be substituted for the experience requirement. Departmental Technician 10 Possession of a bachelor's degree and one year of professional experience may be substituted for the experience requirement.

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A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is counted post bachelor's degree. Please attach a cover letter and detailed resume to your application. If applicable, please attach a copy of your

OFFICIAL

college transcript(s) to your application. (Failure to do so may result in your application being screened out.) Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA) . A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts . Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA . Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process. Work must be performed in the state of Michigan . To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location. Remote Work . To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, t his position is eligible for remote work up to five days per week. Please note that occasional onsite work will be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason. Please note that remote work is not available if you reside outside of the State of Michigan. E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview. Fingerprinting. This position has a

FTINPRINT

sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075. View the entire job specification at: http://www.michigan.gov/documents/DepartmentalTechnician_12525_7.pdf