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Network / Systems Support Specialist
Wilmington, NC
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Robert Half

Test Center Administrator

Job Description

Test Center Administrator Robert Half - 3.9 Wilmington, NC Job Details Temporary | Contract $15.20 - $17.00 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication High school diploma or GED Full Job Description We are looking for a dependable Test Center Administrator to support a structured exam environment in English. This is a Contract position expected to last at least 6 months, with the potential to continue based on workload and site needs. In this role, you will help deliver a secure, organized, and welcoming testing experience while ensuring procedures are followed consistently for every candidate.
Responsibilities:
Welcome test takers, confirm their identity, and guide them through the check-in process in a courteous and attentive manner. Conduct required security screening procedures, including the use of handheld wands and other approved verification steps. Observe candidates throughout the exam session to protect testing integrity and address concerns promptly when they arise. Maintain strict control of exam materials, testing rooms, and site conditions to support a secure environment at all times. Document incidents clearly and escalate any activity that falls outside established policies or procedures. Support a fair and comfortable experience for all candidates by enforcing rules consistently and responding to questions with care. Assist with fingerprint capture and digital recordkeeping when required as part of candidate verification procedures. Perform general administrative and front desk tasks such as answering calls, scanning documents, and handling routine clerical work. Help prepare, move, pack, or unpack equipment and supplies as needed while following site safety practices. Adapt to changing schedules and operational needs based on testing volume and assigned days of operation. High school diploma or equivalent is required; additional college coursework is a plus. At least 1 year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required. Must meet the minimum age requirement for employment. Strong verbal and written communication skills, with the ability to create accurate reports and detailed correspondence. Comfortable using Windows-based computer systems and common business applications such as Microsoft Office, Outlook, and web browsers. Able to manage multiple tasks efficiently while working with small tools and handling basic equipment setup or shipment preparation. Capable of standing or remaining seated for extended periods, moving through the testing area regularly, and escorting candidates as needed. Must be able to bend, stoop, lift up to 40 pounds, and visually monitor screens and camera feeds in a testing environment. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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