Find & Apply For Network / Systems Support Specialist Jobs in Grand Forks, North Dakota

Mining Technician Location:

Grand Forks North Dakota Pay Rate:

$20.00/hr. $1.00/hr shift differential overnight

Shift Times:

Front Half Sun

• Wed Rotate Sun Off/Back Half Wed
• Sat Rotate Sat Off 7am
• 7pm. Swing shift M
• F 6pm
• 3am Overview The Mining Technician I plays a key role in monitoring data center equipment, performing preventive maintenance, and supporting the overall reliability of mining operations.

This position is responsible for registering and tracking repair tickets, ensuring accurate updates, and assisting with troubleshooting, installation, and asset management. The role is ideal for candidates who are detail-oriented, eager to learn, and interested in developing hands-on technical skills in a fast-paced data center environment. Key Responsibilities Monitor and report project status, issues, and constraints; update systems such as Minder and JIRA as needed. Proactively monitor production systems to ensure optimal performance and reliability, including remote support for other sites as required. Perform preventive maintenance on data center equipment. Rack, cable, and install hardware including miners, network switches, PDUs (with temperature/humidity sensors), servers, and network gear. Ensure proper installation and connection of power and network cables (copper, fiber, Cat5/Cat6). Create and maintain accurate data center hardware maps and asset management records. Provide intermediate-level troubleshooting for servers and network devices, escalating issues when necessary. Perform basic network troubleshooting, including diagnosing switch issues and verifying connectivity.

Assist with electrical troubleshooting:

Partner with Level I Technicians on diagnosing PDU issues and verifying connections. Partner with Level II Technicians to develop expertise in phase balancing of electrical systems. Support hardware Return Merchandise Authorization (RMA) processes. Assist with deployment of new machines (unboxing, racking, setup). Maintain and update company databases to ensure accuracy. Foster open, respectful, and professional communication with team members and leaders. Perform other duties as assigned. Qualifications High school diploma/GED required. High attention to detail with strong organizational skills. Basic troubleshooting ability and general computer knowledge required. Associate's degree or technical certification in a related field preferred. Ability to lift up to 50 lbs and work safely with tools and equipment. Willingness to learn and work collaboratively with more senior technicians. Work Environment Operates within a data center environment with exposure to both hot and cold conditions. Regular use of tools and equipment including laptops, smartphones, voltmeters, hash board testers, scissor lifts, forklifts, ladders, and hand tools. Frequent standing, walking, sitting, and manual tasks required. #1437ST