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Senior Installation Engineer Grand Island, NE, US

• Posted 3 days ago

• Updated 3 days ago Full Time No Travel Required On-site 70000 - 75000/yr Fitment Dice Job Match Score™ 🔢 Crunching numbers... Job Details Skills IP Help Desk Management Network Tier 2 Wi-Fi Customer Service Hardware Installation Microsoft Windows IP Help Desk Management Network Tier 2 Wi-Fi Customer Service Hardware Installation Microsoft Windows Summary Senior Installation Engineer Overview We are seeking a technically skilled and people-friendly Senior Installation Field Engineer to support the VA's Electronic Health Records (EHR) deployment and training projects. This role involves frequent travel, managing onsite technical teams, and providing high-quality customer service in dynamic environments. When not traveling, you'll perform daily helpdesk, system administrator, and network onsite tasks at the local VA. If you thrive in fast-paced settings and enjoy problem-solving, hardware management, and leading technical teams, this opportunity is ideal for you. Education Requirements A Bachelor's degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree are required for this role. Clearance Requirements A Public Trust clearance is required for this role. Work Arrangement On-Site at the Department of Veterans Affairs facility in Omaha, Nebraska. Responsibilities Oversee a team of onsite technicians supporting EHR deployment and training. Set up equipment at training sites, verify VA computer images, and ensure computers are ready for scheduled scans and updates. Configure Active Directory accounts, network connectivity, and install peripherals at each training seat. Manage baseband network and internet connectivity configuration, management, and issue resolution. Configure and manage Wi-Fi hardware and troubleshoot related issues. Support hardware start-up, imaging, configuration, updating, and break/fix activities. Manage inventory and ensure network connectivity during all training sessions. Provide onsite installation support and ongoing issue resolution with limited supervision. Transport IT equipment across training sites, often lifting up to 50 pounds, and perform setup/removal tasks in various environments. Required Qualifications 5+ years of experience designing, analyzing, configuring, or troubleshooting IP networks. Experience managing technical teams. Experience with Wi-Fi hardware—configuration, management, and issue resolution. Experience with network hardware—installation, configuration, management, and troubleshooting. Experience with hardware and software support, system imaging, and break/fix support (laptops, desktops, printers). Excellent written and verbal communication skills. Experience writing reports and deliverables. Familiarity with analyzing network traffic and diagnosing network issues. Ability to travel up to 50% of the time. Must have personal transportation available during work hours. Bachelor's degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree. Desired Skills Strong critical thinking and error assessment capabilities. Experience with Microsoft Windows desktop deployments. Experience as IT helpdesk Tier 2.

Pay Range Pay range:

$60,000-$75,000 per year. This pay range is based on qualifications and experience, and assumes all role requirements are met. Why Apply Join a dedicated team supporting vital healthcare technology deployments for the VA. This role offers the chance to lead technical efforts in a meaningful environment, work with a skilled team, and travel to exciting training sites. If you are passionate about hardware, networks, and delivering excellent customer service, we encourage you to apply and make an impactful difference. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

90860665

Position Id:

9128964 Posted 3 days ago