Find & Apply For Network / Systems Support Specialist Jobs in Roseburg, Oregon

Job Listing ID:

4552925

Job Title:

Phone Systems Technician

Application Deadline:

Open Until Filled

Job Location:

Roseburg

Date Posted:

08/20/2026

Hours Worked Per Week:

40

Shift:

Day Shift

Duration of Job:

Full Time, more than 6 months SR You may contact this employer directly. (Obtain the contact information to print or add to your jobs.) Obtain Contact Information Job Summary The Phone Systems Technician is responsible for the administration, support, and standardization of the organization's enterprise voice communications systems. This role manages the cloud PBX environment, phone provisioning, dial plans, E911 compliance, fax services, analytics, and telephony standards across all of Adapt's locations and service sites. May also provide additional support to the Infrastructure team as needed. Qualifications

• Associate's degree in IT or equivalent experience.
• 1+ years supporting enterprise phone systems.
• Valid driver's license and ability to travel between locations Primary Responsibilities
• Administer and maintain the GoTo cloud PBX environment.
• Provision, configure, and deploy desk phones, softphones, and mobile clients.
• Manage users, extensions, voicemail, call routing, auto attendants, ring groups, queues, and shared lines.
• Maintain system standards and review phone configurations.
• Design and maintain dial plans and call routing.
• Manage DID numbers and troubleshoot calling issues.
• Maintain accurate E911 information and ensure compliance.
• Administer phone and fax services.
• Generate call analytics and usage reports.
• Provide Tier 2 and Tier 3 telephony support and user training.
• Maintain documentation, standards, and inventory.
• Collaborate with the Network Engineer and Network Technician on voice infrastructure.

Come join our progressive team and make a difference in the lives of others! Computer User Support Specialists Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Driver License Information

Required:

Non-Commercial Drivers License Preferred:

Non-Commercial Drivers License Compensation $26.00 to $37.00 per Hour Depending on Experience, Depending on Qualifications

Benefits Offered:

Medical, Dental, Vision, Vacation, Sick Leave, Life Insurance, Retirement

Additional Benefits:

We Offer:

• 100% Paid Premiums for Full Family Medical insurance, cash waiver available
• Dental, Vision, and Pet insurance options
• Health Savings Account (HSA) & Flexible Spending Account (FSA) options
• 401(k) retirement plan with 5% employer contribution
• In-house training, on-site professional development Our priority is to be a workplace that offers employees a rewarding work-life and opportunities for personal and professional growth.

We offer a competitive salary and benefits package, and we are proud to be certified as a Great Place to Work® in 2023, 2024, 2025 and 2026! Job Requirements

Experience Required:

At least 1 year

Education Required:

Associates

Minimum Age:

N/A

Employer Will Perform:

Background Check , Drug Test , DMV records check