Find & Apply For Network / Systems Support Specialist Jobs in East Stroudsburg, Pennsylvania

As the Audio-Video Technician, you will need to execute skillfully and be comfortable configuring, maintaining, and installing instructional technology systems. You will be an active member of the Administrative Computing team and will work closely with the Senior Associate Director to troubleshoot technical issues to optimize systems for the ESU campus community to seamlessly use. You will thrive in this role if you like combining your Information Technology or Computer Science background and excellent communication skills all while training new users to expertly utilize the systems functions to effectively supplement their courses. To be successful in this role, you possess a strong attention to detail, a comprehensive understanding of cloud-based video conference software and independently work with minimal supervision. Your normal hours will be Tuesday to Saturday 8:00 am to 4:30 pm, but you may have to flex your schedule from time to time based on the needs of the business to be a true Audio-Video Technician. When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ESU operations humming. What Will I Do At ESU? (AKA Essential Duties) Responsible planning, designing and configuring instructional technology systems in smart classrooms, lecture halls, and lab spaces according to the system parameters determined by the Director of Instructional Resources. Communicates various ways to develop programs that enable students to use technology as a learning tool. Investigates and disseminates information on best practice for technology integration, sources of information on trends, research and application related to technology. Implements scheduled maintenance system of all campus instructional technology under the preview of the Office of Instructional Resources and maintains inventory and replacement parts for all instructional technology. Develop and implement a plan for troubleshooting instructional/presentation and video/television equipment and systems. Interact with internal and other PASSHE universities regarding resolving technical issues involved in cloud-based videoconferencing, webcasting and other forms of digital and technology-enable communication. Ability to use independent judgment in performing functions with minimal supervisor. Communicate and meet with users (student, staff and faculty) to rain on operations for instruction/presentation technology stems in classrooms, lab, meeting room and develop an easy-to understand operation manual for users. Responsible for assigning work to student workers as well as perform as a shift lead work when assigned to direct lower-level technicians. What We're Looking For (AKA Qualifications)

Experience:

One year as an Information Technology Trainee or Information Technology Technician. or One year experience providing information technology support services including hardware and software installation, operation, and maintenance with a network environment, and an associate degree in any information technology field. or Three years of experience providing information technology support services including hardware and software installation, operation and maintenance with a network environment. or An equivalent combination of experience and training that includes one year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment.

Additional Qualifications:

Must be able to lift 40 lbs. and walk up to five miles throughout campus daily, as carrying IT hardware across campus will be a daily part of this role. A bachelor's degree is preferred for this position in a related field. Able to read, write, and comprehend English; able to follow verbal instructions. Experience with Word, Excel, Teams required. What We Offer Outstanding benefits package including benefits such as medical from date of hire, retirement contributions, employee wellness program, and paid leave

Salary:

$60,358 annually Living by the

Warrior Code:

Accountable for One's Actions Committed to Self-Growth Willing to Sacrifice for the Greater Good Positive, Honest, and Loyal Respectful of the Environment and Community Dedicated to Empowering Others Employment Eligibility & University Commitment Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long's 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm