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Technology
Network / Systems Support Specialist
Lancaster, PA

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Software / Network Technician, Lancaster PA

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Job Description

Software / Network Technician needed for a technology company in Lancaster, PA.
Job duties include:
  • Assemble, configure, maintain and repair computer network equipment (servers, workstations, switches, radios, media converters, phones, intercoms, cameras, access control devices, printers, power supplies, monitors, etc.).
  • Install and configure software and firmware on network equipment.
  • Ship and receive computer network equipment.
  • Research and recommend new devices / components.
  • Manage inventory pertaining to computer network equipment.
  • Manage lifecycles of components.
  • Provide support and assistance to customers and fellow employees.
  • Perform software and firmware upgrades on managed devices.
  • Evaluate and test new hardware and software products.
  • Test and apply new software and firmware updates and patches.
  • Assist fellow technicians with configuration of network equipment.
  • Manage turnover of obsolete, used and discontinued equipment.
  • Answer phone calls in a prompt, courteous and professional manner.
  • Visit customer sites to provide installation, support and/or training services.
  • Occasionally (rare) work weeknights and weekends.
  • Occasionally (rare) overnight travel may be required. The skills and experience required for this position include:
  • Prior experience building / configuring servers and workstations.
  • Prior experience configuring IP video systems a plus.
  • Interest in computers and related technical subjects.
  • Ability to safely and effectively operate hand and power tools.
  • Good verbal and written communication skills.
  • Attention to accuracy (when executing jobs and also when recording notes).
  • Attention to detail (when executing jobs and also when recording notes).
  • Willingness and ability to manage multiple incoming and ongoing tasks.
  • Programming skills a plus.
  • Driver's license current.
  • Personal vehicle available for periodic travel to/from jobs (mileage reimbursed).
  • Pass drug tests and criminal background checks required for entry into schools and government properties. The behavior and attitude required for this position includes:
  • Positive attitude.
  • Calm demeanor during busy and stressful times.
  • Willingness to collaborate with fellow employees.
  • Willingness to follow instructions (and also think for yourself when instructions might conflict with logic).
  • Professional attire (basic dress code), grooming and personal appearance.
  • Respect and adherence to company policies and procedures.
  • Represent company and coworkers in a professional manner in and outside the office.
  • In summary - be nice and work nicely with fellow employees.
This is a full-time position that can be paid as hourly or salary.
Job Type:
Full-time Pay:
$20.00 - $30.00 per hour
Benefits:
Dental insurance Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance