Software / Network Technician needed for a technology company in Lancaster, PA.
Job duties include:
- Assemble, configure, maintain and repair computer network equipment (servers, workstations, switches, radios, media converters, phones, intercoms, cameras, access control devices, printers, power supplies, monitors, etc.).
- Install and configure software and firmware on network equipment.
- Ship and receive computer network equipment.
- Research and recommend new devices / components.
- Manage inventory pertaining to computer network equipment.
- Manage lifecycles of components.
- Provide support and assistance to customers and fellow employees.
- Perform software and firmware upgrades on managed devices.
- Evaluate and test new hardware and software products.
- Test and apply new software and firmware updates and patches.
- Assist fellow technicians with configuration of network equipment.
- Manage turnover of obsolete, used and discontinued equipment.
- Answer phone calls in a prompt, courteous and professional manner.
- Visit customer sites to provide installation, support and/or training services.
- Occasionally (rare) work weeknights and weekends.
- Occasionally (rare) overnight travel may be required. The skills and experience required for this position include:
- Prior experience building / configuring servers and workstations.
- Prior experience configuring IP video systems a plus.
- Interest in computers and related technical subjects.
- Ability to safely and effectively operate hand and power tools.
- Good verbal and written communication skills.
- Attention to accuracy (when executing jobs and also when recording notes).
- Attention to detail (when executing jobs and also when recording notes).
- Willingness and ability to manage multiple incoming and ongoing tasks.
- Programming skills a plus.
- Driver's license current.
- Personal vehicle available for periodic travel to/from jobs (mileage reimbursed).
- Pass drug tests and criminal background checks required for entry into schools and government properties. The behavior and attitude required for this position includes:
- Positive attitude.
- Calm demeanor during busy and stressful times.
- Willingness to collaborate with fellow employees.
- Willingness to follow instructions (and also think for yourself when instructions might conflict with logic).
- Professional attire (basic dress code), grooming and personal appearance.
- Respect and adherence to company policies and procedures.
- Represent company and coworkers in a professional manner in and outside the office.
- In summary - be nice and work nicely with fellow employees.
This is a full-time position that can be paid as hourly or salary.
Job Type:
Full-time Pay:
$20.00 - $30.00 per hour
Benefits:
Dental insurance Health insurance Paid time off
Work Location:
In person