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Technology
Network / Systems Support Specialist
Royersford, PA

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Spring-Ford Area School District

Support Technician

Entry-Level JobVerifiedNo experience needed
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Job Description

Technology Support Technician:
Full-time 12-month position available in the Spring-Ford Area School District All interested applicants MUST apply on our hiring page: https://www.applitrack.com/springford/onlineapp/default.aspx The Technology Support Technician is the primary point of contact for District personnel and students seeking technical support. The technician is responsible for answering calls and e-mail messages directed to the Technology Support Center and providing remote and in-person support, training, and assistance to district stakeholders. The Technology Support Technician works as part of the Technology Operations and Support Team to provide technology related services to the district. The work is performed under the guidance of the Manager of Technology Operations and supervision of the Director of Technology, with assistance provided by district technology subject matter experts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide first-level technology support for District personnel and students in a friendly and professional manner Perform troubleshooting and research toward the resolution of technology related problems Configure technology equipment as directed to support instruction and proper operation of end-user workstations, print devices and networking equipment Facilitate the deployment of technology equipment to District personnel Assist with testing software and hardware Provide on-site installation, support and troubleshooting at all district buildings Perform minor maintenance and repair to technology equipment Maintain and order computer and printer supplies for designated buildings Move technology equipment during the school year and over the summer for summer initiatives Responsibilities common to all
Technology Operations and Support Staff:
Support staff development and training on new technology Create and update Incidents & Service Requests in the District's support tracking system Escalate unresolved problems to technical subject matter experts and/or supervisor Assist with maintaining District equipment inventory data Provide your own transportation for travel between district buildings throughout the work day, including moving small amounts of equipment Perform any other job-related duties, projects, and responsibilities as assigned by the Director of Technology or their designee.
Position Hours:
8 AM - 4 PM, Monday - Friday. 12 months (260-262 days), 7.5 hours/day
Positions Available:
2 positions
Available:
As soon as possible.
Compensation:
$26.80/hour Spring-Ford Area School District offers a comprehensive benefits package including medical, dental, vision and prescription insurance, as well as paid time off and a tuition reimbursement program. The successful external applicants must submit current (dated less than 1 year from the start date) Act 34, Act 151, and Act 114 clearances and a Health Record & TB Test (dated less than 90 days from the start date) prior to beginning employment. All interested applicants MUST apply on our hiring page: https://www.applitrack.com/springford/onlineapp/default.aspx Spring-Ford Area School District is an Equal Opportunity Employer.
Pay:
From $26.80 per hour Expected hours: 37.5 per week
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Other Retirement and Savings
  • Health and Wellness Programs