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Network / Systems Support Specialist
Williamsport, PA
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PC Engineer/Technician
Williamsport, PA
02 Jul 2026
22708369
Summary
Williamsport, PA
In-Person
Competitive Salary
1 Years Experience
Post-secondary education, no degree or certificate
No Commission
40.00 hours per week / Day Shift / Full-Time
Description Basic Function and Scope of Responsibilities:
Maintain relationships with existing clients and forge relationships with new/prospective clients while applying the established "Code of Ethics". Project a positive and professional image toward clients and the public at large.
Principal Responsibilities:
Project a positive and professional image toward clients and the public at large
Complete In-house PC based diagnosis, repair recommendations, and repairs as directed
Complete Help Desk/ Technical Support tasks, in-person and on phone, as needed
Complete repair, support, and project related documentation (Paper/ Digital)
Prep Domain based Network Installation with Network Engineering staff
Complete Basic Network Troubleshooting and Configuration
Maintain required Technical Certifications as needed.
Assist with In-house user Technical Support
Complete one (1) monthly online or workshop based technical training session
Perform other job-related duties as assigned • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Education Requirements:
High School Diploma or GED
Vocational School or some college courses
Associate's Degree, Trade or Technical School (preferred) Training, Skills, Knowledge and/or
Experience:
Specific training courses in this field: CompTIA A+ (required), CompTIA Net+ (preferred), Microsoft MCP (preferred)
General experience in this field: Technical Interaction with customers (required), Help Desk (preferred)
Experience specific to this position: PC Diagnostics and Repair (required), O.S. Experience (required) • Required certifications must be actively pursued and attained during the first twelve (12) months or employment.
Supervisory Responsibility:
No supervisory responsibility
Organizational Structure:
Job Title to which this position reports: President, Vice President / CFO, Network Engineers, and PC Engineer Level 2
Job Titles directly reporting to this position: None
Job Titles indirectly reporting to this position:
None Working Conditions:
Physical surroundings: PBX Phone, Computer Network, Copier, Fax, Various Software Packages, Various Test Equipment
Adverse working environment: Dust, OTC Cleaning Materials
Physical Effort:
Lifting up to 70lbs to assist in product delivery
Domestic/International Travel:
None
Extensive Hours:
Occasional The above statements are intended to describe the general nature and level of work being performed by the person(s) assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts, or working conditions. Susquehanna Computer Innovations, Inc., reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of the company. Additional Details How To Identify Potential Job Scams