Find & Apply For Network / Systems Support Specialist Jobs in Providence, Rhode Island

Job description RI Office of the Postsecondary Commissioner seeks to hire a senior information technologist, who is responsible for performing a variety of complex technical support tasks within the area of specialization directly related to the operation and maintenance of minicomputers, networks, virtual desktops, and/or telecommunications systems, as well as other related systems; and to do related work as required. Essential duties and responsibilities Under general supervision Implement, maintain and document operating system software and/or applications software as directed by management or project team leaders Develop knowledge of multiple software packages as required. Maintain security within networks and domains Assist with network and domain maintenance Ensure functionality of all IT equipment including labs, video capture, AV classroom equipment, and access to web-based programs Participate in projects to integrate new technologies including installing, configuring, and testing new hardware and software Function independently or as a member of an information technology team Respond to technical emergencies within WEC, and possibly at other office and training centers within RIOPC when necessary Provide desktop and printer support services for faculty and staff Provide technical help with multiple operating systems from Microsoft and Apple, and develop technical proficiency with all aspects of the operation, maintenance, support, and troubleshooting Evaluate, specify, and procure related components Assist with managing contracts, and vendor relationships in support of information technology initiatives Travel among three education center locations in Westerly Other Duties and Responsibilities Perform other duties as assigned Environmental Conditions This position may require lifting, moving, and installation of heavy equipment, and other related information technology components. Requires significant desk-time and computer use.

Qualifications Required Education:

Bachelor's degree

Experience:

A minimum of four years of relevant experience in information technology Knowledge, Skills, and Abilities Experience with personal computers, printers, and Microsoft Office Suite Demonstrated knowledge of desktop computer hardware and software (Windows and Macintosh platforms) and the ability to provide end user support and troubleshoot user problems with computer hardware and software Experience with Microsoft Server OS and Active Directory Ability to understand institutional policies, plans, objectives, rules, and regulations and communicate interpretation to subordinates and others Ability to communicate effectively (verbally and in writing) and possess strong interpersonal skills Ability to document procedures and practices Demonstrated project management skills Preferred Experience administering network switches Experience administering storage area network devices Experience working in a higher education setting Experience with VMware vSphere and Horizon This is a non-union, non-classified, full-time position with a pay grade of 12. The salary range is $70,000 - $87,000, and the starting salary is commensurate with qualifications and experience. The technologist reports to the director of Westerly Education Center and receives functional guidance and oversight from the network administrator. This position is limited to one year with anticipated renewal based on funding. Applications will be accepted until 5 p.m. on Monday, September 7, 2026. Please include a resume and cover letter.

To apply:

https://riopc.edu/jobs/senior-information-technologist-westerly-education-center/ je-695f827664124b638422ffcc3a115285