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Technician, Systems Support I (2026-2027 School Year) (10191)

Bastrop Independent School District

Technology Center - Bastrop, Texas This job is also posted in Bastrop ISD

Job Details

Job ID:

5917238

Application Deadline:

Posted until filled

Posted:

Yesterday

Starting Date:

Immediately

Job Description

JOB DESCRIPTION

Job Title

Technician, Systems Support I

Evaluation Type

Paraprofessional

Department

Information Technology

Pay Grade

P8

FLSA

Non-Exempt

Date Revised

August 2021

Supervisor

Admin of IT Operations

BASIC FUNCTION & RESPONSIBILITY

To provide essential Level 1 technical support and on-site maintenance for the District's hardware and software resources. The IT Systems Support Technician serves as the first point of contact for campus-based technology needs, ensuring that classroom and administrative equipment is functional, properly installed, and effectively maintained to support daily educational operations.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of computer workstation setup (various systems i.e. PC, Apple, Linux, etc.)

Knowledge of computer hardware and software applications (various systems i.e. PC, Apple, Linux, etc.)

Knowledge of computer mobile devices (various systems i.e. Apple, Android, Windows, etc.)

Ability to install, maintain, and repair computers and peripherals, including printers, scanners, and presentation devices

Ability to install and maintain network cables and hardware

Ability to diagnose problems and perform repairs

ENTRY QUALIFICATIONS

High school diploma or GED; 3-5 years of experience in an IT support role; MTA, MCA, A+, network+, or equivalent certification in relevant programs preferred

CHARACTERISTIC DUTIES & RESPONSIBILITIES

The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

Management of Administrative, Fiscal and/or

Facilities Functions:

Install and upgrade computers, mobile devices, and peripherals throughout the district

Relocate computer hardware, peripherals, mobile devices, and equipment as needed

Install and configure software as needed

Diagnose and repair equipment, including printers, mobile devices, and personal computers

Uses established tracking system to log requests; Monitor progress, track problem resolution; Communicate with IT Operations Manager regarding unresolved problems

Identify patterns of failure, research bug fixes and implement solutions

Maintain accurate records of time and materials required to perform repairs and service; Document all work performed and keep accurate inventory records

Keep abreast of current and upcoming technology and standards to enhance operations

Operate tools and equipment according to prescribed safety procedures

Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying

Handle multiple projects with rapidly changing priorities and deadlines

Respond to after-hours emergencies as needed

Organization Improvement:

Work collaboratively to improve programs

Professional Growth and Development:

Participate in professional development that increases effectiveness and improves District performance

School/Community Relations:

Interact positively with employees and the community to provide needed information and to promote the District in a favorable manner

Organization Morale:

Participate in team building activities and the decision-making process as appropriate

Communicate and collaborate with campus/department staff to enhance service delivery and customer satisfaction

Other Responsibilities:

Comply with policies established by federal and state law, including but not limited to State Board of Education and local Board policy

Perform other job-related duties as assigned

SUPERVISION EXERCISED

None

EQUIPMENT USED

Hand tools

Test instruments for electronic repairs and cable installations

Personal computers and peripherals

PHYSICAL & MENTAL DEMANDS

Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment

Frequent district wide travel

Occasional prolonged irregular hours

May be required to be on call 24 hours a day

Maintain emotional control under stress

Work with frequent interruptions

Lift up to 50 lbs. occasionally

ENVIRONMENTAL FACTORS

Work is normally performed in both indoor and outdoor environments

Work involves frequent exposure to mechanical and electrical hazards

Position Type:

Full-Time

Salary:

$22.40 to $28.51 Per Hour