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IT Operations Technician ZT Systems - 3.0 Georgetown, TX Job Details Full-time 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Vision insurance Qualifications Engineering reliability testing Defect resolution root cause analysis Procedural guides Technical documentation Defect analysis Hardware maintenance Operating system updates Mid-level Incident Escalation Server updates High school diploma or GED Virtualization tools IT infrastructure Network cabling Patch management Stacking Hardware configuration Ethernet CompTIA Network+ Hardware support Customer support ticket management Server virtualization 1 year Associate's degree Escalation handling Standard operating procedures (SOPs) CompTIA A+ Ticketing system technical support Equipment racks mounting Failure analysis Full Job Description Job Description About the Role The IT Operations Technician will work with our team to provide support for a wide range of IT systems and services in the MFG/Corp environment. As the IT Operations Technician , you will be responsible for building and racking servers. As an IT Operations Technician , you will work in a fast-paced environment and apply your technical knowledge to solve issues that will span multiple IT environments. What You will Do Participate in server build projects and assist with performing tasks. Requisition server parts and components from warehouse. Build/maintain physical servers. Ability to connect servers to the network with DAC, Fiber and Ethernet cables. Ability to install rails on servers and rack and stack servers. System component failure analysis and repair. Server burn-in tests to ensure components are performing optimally and without defects. Upgrade hardware on servers when directed. Create / manage support tickets (IP/SNOW tickets). Create and maintain server build documentation/SOPs. Document all processes, system changes/fixes, and issues when performing changes. Hypervisor OS installation and patching. Issue resolution and/or escalations if required. Assist with any other projects/tasks as required. What You Bring High School diploma or Associate degree preferred 2-4+ years of related work experience in in the IT field. CompTIA A+ or Network+ certifications are beneficial but not required. Configuration experience with VMware Hypervisor. One year PC related hardware or networking experience is beneficial but not required. Experience troubleshooting defective components. Ability to lift up to 60 pounds. ZT Systems will not provide visa sponsorship for this role. Please be aware that certain positions may require the applicant to either 1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or 2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. All offers of employment will be conditional subject to the foregoing. About ZT Systems At ZT Systems, a Sanmina Company, you'll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a fast-paced environment that's challenging, rewarding, and career-defining. A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow. Join ZT Systems and help us build technology infrastructure that connects the world. What We Offer At ZT Systems, a Sanmina Company, we believe that investing in our people is key to our continued growth and innovation. When you join our team, you'll gain access to a comprehensive and inclusive benefits package designed to support your well-being, financial security, and professional development—both now and in the future. Compensation & Financial Security Competitive base salary Performance-based annual bonus eligibility 401(k) retirement savings plan Tuition reimbursement for eligible education programs Health & Wellness Comprehensive medical, dental, and vision coverage with access to leading providers -Mental health resources and employee wellness support programs- Company-paid life and disability insurance Time Away & Work-Life Balance Paid time off (PTO) and company-paid holidays Parental leave and family care support programs Growth & Purpose Structured training programs and on-the-job learning opportunities Matching gifts and volunteer programs to support causes you care about These benefits are available to eligible employees and are designed to grow with you as your career evolves. Full benefits and eligibility varies by work location. ZT Group Int'l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.