Find & Apply For Network / Systems Support Specialist Jobs in Houston, Texas

$70k

Per Year

Position range in Harris County $49k - $87k Per Year Technical Support Administrator II (Bilingual)

JACINTOPORT INTERNATIONAL LP

Occupation:

Computer Network Support Specialists

Location:

Houston, TX - 77015

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

09/09/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

09/12/2026

Expires:

11/27/2026

Job #: 17066778

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Experience

48 Month(s) Language

Spanish, Very Well Schedule

Full Time Job Type

Regular Duration

Permanent Employment Hours

40 Hours Per Week Shift

Day Shift Benefits Help for . Long-term employment with opportunities for growth.

We offer excellent benefits including:

401(K) Retirement Saving Plan w/ Employer Match

Medical, Dental & Vision insurance

Tuition Reimbursement

Life Insurance

Supplemental Medical Coverage

Paid Time Off

Parental Leave

Paid Holidays

Employee Assistance Program

Flexible Spending Accounts

POSITION SUMMARY

This position is primarily responsible for providing support to end users on a variety of issues (PC, printers, hand-held devices, peripherals, software, network and wireless issues). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GEOGRAPHIC REGION

Please note applications out of the geographic region for position applied will not be considered.

QUALIFICATIONS

Required

Four (4) years of experience in desktop and network support.

Experience with current windows operating systems.

Demonstrated experience handling troubleshooting requests.

Proficiency at an advanced level with computer software and hardware installation, upgrades and repairs.

Proficiency at an advanced level of Microsoft applications (minimum in Microsoft Windows 10 and Office 365)

Proficient at basic level on network devices installation.

Possess basic handheld computer, AS400 and typing experience

Ability to communicate (speak, read and write) effectively in English and Spanish at an Advanced level in a business environment

Ability to move across the different locations within the Terminal facilities in all weather conditions, including driving golf carts.

Ability to analyze and solve problems in a constantly changing environment

Ability to think logically and follow procedures and instructions

Self-starter with ability to perform under pressure and excellent time management skills

Ability to establish and maintain effective working relationships with fellow employees and other individuals s/he may have to contact in order to perform her/his job

Must be able to work (flexible hours) extended hours, including nights, overtime, weekends and holidays to complete task or projects

Ability to respond to emergency calls 24 x 7

Preferred

College education in IT related field.

Related IT certification

DUTIES AND RESPONSIBILITIES

Primary

Provides desktop and network support to employees by identifying, troubleshooting and resolving technical problems

Installs new equipment and software and removes old equipment. This may include lifting heavy equipment (PCs, printers, etc) as well as boxing the equipment and transferring to warehouse for storage

Assists with Servers and LAN Operations.

Supports and troubleshoots problems with wireless infrastructure and wireless devices.

Ensures proper data backups are performed.

Responds to telephone calls, e-mails and personnel requests for technical support.

Documents and tracks each issue (in incident/problem management system) and escalates issues that require more advanced research and troubleshooting.

Participate in department rotating schedule to provide after-hours end-user support.

Secondary

Trains employees on use of new hardware and software products

Maintains hardware and software license inventories

Participates in special projects as assigned by Management.

Identify and suggest possible procedural improvements

Create and review standard operating procedures

Additional duties as assigned.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is continuously required to use hands and fingers

The employee alternately and frequently is required to talk and/or hear, sit, stand and walk

Climb and work in high places such as heavy equipment, rooftops and poles, in order to access computer devices, wireless equipment video cameras

The employee must occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

SUPERVISION RECEIVED AND EXERCISED

This position works under immediate supervision and reports to Regional IT Manager. This position does not exercise supervision over any position.

CONDITIONS

Work is performed primarily in indoors office, with controlled temperature environment.

Work is frequently performed in outdoor environments, during day and night shifts exposed to changing weather (temperature & humidity)

The employee occasionally works near moving vehicles/trucks/equipment and/or mechanical parts

The employee is occasionally exposed to dust, fumes, and airborne particles, toxic or caustic chemicals

May be required to work on holidays and weekends as necessary

The noise level in the work environment is usually quiet to moderate when work is performed in the office environment. The outdoor environment may be moderate to loud depending on the area

SAFETY REQUIREMENTS

Report safety hazards

Immediately report incidents involving injury, illness, or property damage

Wear appropriate PPE as instructed by immediate supervisor

Comply with all company safety policies, procedures, and rules

Refuse any unsafe task or operation

Participate in safety meetings and training

Be constantly aware of their personal safety and that of their coworkers

DISCLAIMER

We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to accommodations@seaboardmarine.com

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.