Find & Apply For Network / Systems Support Specialist Jobs in Irving, Texas

Network & Infrastructure-Operations Support

Location

: Irving, TX

Experience

: 4

•6 Years

Apply By

: 29th December 2026

Job Description

Network & Infrastructure

•Operations Support

Skills and Capabilities

Strong problem-solving and analytical skills.

Good knowledge of network and server technologies.

Ability to communicate technical information effectively to different audiences.

Commitment to continuous learning and professional development.

Excellent time-management skills and the ability to respond with urgency.

Commitment to delivering high-quality work and contributing effectively to the team.

Resilience and responsiveness when overcoming challenges.

Ability to operate within tightly controlled operational procedures.

Roles and Responsibilities

Support the Shift Lead and management by executing processes for network and distributed platforms according to knowledge-base procedures.

Provide Tier I technical support for the global technology infrastructure.

Resolve simple, automated, and scripted incidents.

Execute, coordinate, or implement simple, automated, and scripted changes for infrastructure requests.

Respond to requests from internal clients, vendors, and technology teams.

Troubleshoot and provide client support for technology, infrastructure, and batch-processing issues.

Identify and escalate severe events to Command Centre Management.

Document and update incident details in the ServiceNow ticketing system.

Escalate unresolved issues to Tier II support.

Communicate status updates on technical issues and remediation efforts to management.

Preferred Experience

Technical operations or technical support experience is preferred.

Salary Range

•$30,000

•35,000 a year

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Location

Irving, TX

Function

TECHNOLOGY

Role

Engineer

ID

438006

Skills

Network Infrastructure

Salary Range

$30,000

•$35,000