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Product Owner
Tempe, AZ

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Product Owner (D365 Service)

Job Description

JOB TITLE
: Product Owner (D365 Service)
ABOUT THE ROLE
The Product Owner maximizes the business value their products create. You do this by articulating the "what" and "why" of the product, translating user needs into meaningful features and user stories, prioritizing and managing the agile team backlog, and acting as the ultimate decision maker to manage the backlog to best execute the product roadmap. You work closely with business executives, management, end users, agile teams, and functional/technical team members to rapidly deliver quality solutions to Pulte's customers and employees. Seniority Level/Target years of experience : 6-8 years
Top Technical Skills:
2-3+ years of Product Ownership experience 3-5+ years of D365 experience Preferred focus will be within Customer Service Module Strong experience on MS Power Platform tools
Project Scope/Details/Responsibilities :
Develop deep functional technical understanding of Dynamics 365 Service module and Power Platform becoming the "go to" person for these products you own. Develop deep understanding of business processes within assigned functional area (Customer Service, Construction, as well as Power Platform tools) and related to the products you own. Build, refine, and prioritize product backlog to maximize value delivery; work with Scrum Master to organize sprints and priorities. Apply analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements. Make recommendations regarding unique testing strategies for stories, features and/or products. Author Features and User Stories, clearly defining acceptance criteria and accept user stories as "Done" Provides escalated (Tier 2) application support including on-call (after hours, weekends, holidays) for priority issues. Troubleshoots complex production issues. Evaluates and follows through on issues and problems until resolved or escalated in accordance with the specified process and service level agreements (SLAs). Clearly communicates product goals and priorities to delivery team. Conducts demos to stakeholders. Identifies and leads process improvements.
Pay Details:
$115,000.00 to $125,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for
Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.