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Product Owner
Buffalo, NY

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intone Inc

Product Owner

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Job Description

We are seeking a Senior Product Owner for a 6-month contract position supporting a major digital transformation initiative. This is a highly technical, hands-on role responsible for designing, configuring, building, deploying, and administering an Employee Knowledge Management (EKM) platform. You will own both product delivery and technical execution, working with a team of approximately 6 members including Change Managers, Training Specialists, and Technical Writers. The role is based in Buffalo, New York, with occasional quarterly meetings that may occur in Wilmington, Delaware or Buffalo. Responsibilities Own and manage the EKM delivery backlog Gather requirements and convert them into user stories, acceptance criteria, workflows, and solution designs Configure and administer SharePoint Online environments Design and implement governed publishing workflows and content lifecycle processes Build automation solutions using Power Platform or Appian Create Power BI dashboards and reporting metrics Develop metadata, taxonomy, content types, permissions, search optimization, and governance frameworks Partner closely with business stakeholders, subject matter experts, knowledge owners, and technology teams Support QA, UAT, release management, production deployment, and ongoing platform administration Leverage AI tools for content tagging, documentation, testing, and operational efficiency Qualifications Required Strong Product Owner and Product Management experience SharePoint experience Power Platform expertise, including Power Apps, Power BI, and Power Automate Appian platform experience SharePoint Front-End Development knowledge Content structuring and solution development expertise Experience working closely with software development teams Preferred Banking or Financial Services experience Knowledge Management platforms Microsoft Copilot AI and Generative AI experience Agentic AI tools such as Copilot, Claude, or Codex Regulatory or highly governed environments Content governance and information architecture