Find & Apply For Software Developer / Engineer Jobs in Walnut Creek, California

Job Description Position Overview:

We are seeking an experienced Solution Architect with over 10 years ofexpertise in Field Service Management tools and a strong background in the utilities and energyindustries. The successful candidate will lead the design and implementation of the FSMsolution, ensuring they meet client requirements and industry best practices. This role will alsobe responsible for building and mentoring a high-performing team to deliver exceptionalservice to our clients.

Key Responsibilities:

Solution Design and Architecture:

• Lead the design of comprehensive FSM solutions tailored to the specific needs of clientsin the utilities and energy sectors.
• Develop detailed architectural blueprints that outline system integrations, data flows,and technical specifications.
• Ensure solutions are scalable, secure, and aligned with industry standards and bestpractices.

Technical Leadership:

• Provide technical guidance and oversight during the implementation of FSM solutions,ensuring adherence to architectural designs and project timelines.
• Collaborate with cross-functional teams, including developers, project managers, andbusiness analysts, to ensure cohesive and efficient project delivery.
• Stay abreast of emerging technologies and industry trends to inform solution design andimplementation strategies.

Client Engagement:

• Engage with clients to understand their business processes, requirements, andchallenges.
• Translate client needs into functional and technical requirements, ensuring clearcommunication and alignment throughout the project lifecycle.
• Present architectural solutions and design decisions to clients, articulating the benefitsand rationale behind chosen approaches.

Team Building and Mentorship:

• Recruit, mentor, and develop a team of technical professionals, fostering a culture ofcontinuous learning and excellence.
• Define team roles, responsibilities, and performance expectations to ensure clarity andaccountability.
• Provide ongoing training and development opportunities to enhance team capabilitiesand knowledge of FSM solutions.

Quality Assurance and Continuous Improvement:

• Establish and enforce best practices for solution design, coding standards, and systemintegrations.
• Conduct regular code and design reviews to ensure quality and adherence toarchitectural standards.
• Identify opportunities for process improvements and implement solutions to enhanceefficiency and effectiveness in solution delivery. Skills and Requirements
• Minimum of 10 years of experience in implementing Field Service Management orsimilar solutions, with a significant focus on the utilities and energy industries.
• Proven track record of leading complex FSM implementations, and integrating withexisting technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.).
• Experience with development of Web-based business applications, using some of thefollowing:

XML, JSON, HTML

5, Angular JS, etc.

• Experience with cloud-based FSM platforms (Salesforce Field Service, Oracle FieldService, ServiceNow FSM, Click)
• Familiarity with cloud architectures (AWS, Azure, GCP)
• Experience with planning, designing, and developing integration solutions to integratewith enterprise systems using

SOAP & REST

web services.

• Experience working in Agile or hybrid delivery models, including backlog managementand iterative solution delivery.
• Strong understanding of utility operations, asset management, and regulatorycompliance.
• Demonstrated experience in team building and leadership, with the ability to inspireand develop talent.
• Excellent project management skills, including proficiency in project planning, execution,and risk management.
• Exceptional communication and interpersonal skills, with the ability to effectivelyengage clients and stakeholders at all levels.
• Technical proficiency in FSM software platforms, system integration, and data analytics.
• Ability to travel to client site (domestic and(or) international) as required and definedper project requirements.
• Experience with Click or similar FSM platform and its applications in the utilities sectorand(or) familiarity with FSM tools.
• Consulting background with experience in client-facing roles delivering high-impactprograms.
• Familiarity with GIS integration and mobile workforce management solutions.
• Knowledge of emerging technologies such as IoT, AI, and Machine Learning as theyapply to Field Service Management.
• Professional certifications in solution architecture or relevant technical areas We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.