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Software Development / Engineering Manager
Baltimore, MD

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VP/Director, Software Engineering - Document Management Services

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Job Description

VP/Director, Software Engineering
  • Document Management Services Skills
  • Storage
  • Scheduling
  • Change Control
  • Document Processing
  • Data Extraction
  • Roadmaps
  • SAFE
  • Optimization
  • Routing
  • Legal
  • Auditing
  • High Availability
  • Product Development
  • Code Review
  • Documentation
  • Economics
  • Privacy
  • Access Control
  • Accountability
  • Innovation
  • Shared Services
  • Information Systems
  • Recovery
  • SaaS
  • Customer Facing
  • Workflow
  • Vendor Development
  • Operational Efficiency
  • Customer Experience
  • Communication
  • Stakeholder Management
  • Mentorship
  • Software Engineering
  • Leadership
  • Management
  • Talent Management
  • Succession Planning
  • Organizational Effectiveness
  • Product Lifecycle Management
  • Productivity
  • IT Strategy
  • IT Management
  • Budget
  • Vendor Relationships
  • Document Management
  • Financial Services
  • Enterprise Content Management
  • Migration
  • PDF
  • Optical Character Recognition
  • Cloud Computing
  • Security Controls
  • Disaster Recovery
  • Forms
  • Accessibility
  • Meta-data Management
  • Data Integrity
  • IDP
  • Extraction
  • Real-time
  • Fraud
  • Artificial Intelligence
  • Testing
  • Regulatory Compliance
  • Finance
  • Credit Cards
  • Energy
  • Value Engineering
  • Military
SAP BASIS
  • Law
  • Storage
  • Scheduling
  • Change Control
  • Document Processing
  • Data Extraction
  • Roadmaps
  • SAFE
  • Optimization
  • Routing
  • Legal
  • Auditing
  • High Availability
  • Product Development
  • Code Review
  • Documentation
  • Economics
  • Privacy
  • Access Control
  • Accountability
  • Innovation
  • Shared Services
  • Information Systems
  • Recovery
  • SaaS
  • Customer Facing
  • Workflow
  • Vendor Development
  • Operational Efficiency
  • Customer Experience
  • Communication
  • Stakeholder Management
  • Mentorship
  • Software Engineering
  • Leadership
  • Management
  • Talent Management
  • Succession Planning
  • Organizational Effectiveness
  • Product Lifecycle Management
  • Productivity
  • IT Strategy
  • IT Management
  • Budget
  • Vendor Relationships
  • Document Management
  • Financial Services
  • Enterprise Content Management
  • Migration
  • PDF
  • Optical Character Recognition
  • Cloud Computing
  • Security Controls
  • Disaster Recovery
  • Forms
  • Accessibility
  • Meta-data Management
  • Data Integrity
  • IDP
  • Extraction
  • Real-time
  • Fraud
  • Artificial Intelligence
  • Testing
  • Regulatory Compliance
  • Finance
  • Credit Cards
  • Energy
  • Value Engineering
  • Military
SAP BASIS
  • Law
  • Summary What You'll Own Own the end-to-end technology strategy across four core document capabilities:
  • Upload, Archival & Retrieval
  • modernize document intake, image quality, indexing, secure storage, retention, search and retrieval; scale Box as the strategic platform while retiring legacy Mobius and ELF dependencies.
  • Dynamic Document Generation
  • build governed, reusable and business-configurable PDF/form capabilities, including dynamic content, approval workflows, scheduling and change control; progressively retire legacy code.
  • Intelligent Document Processing (IDP)
  • enable automated classification, data extraction, readability/completeness validation, fraud indicators and exception review, including timely feedback in customer and frontline workflows.
  • E-Signature & Authoritative Copy
  • own reliable DocuSign integration, signing templates and rules, and eOriginal vaulting of legally authoritative agreements, with integrity, custody, metadata and auditable transfer controls. Key Responsibilities
  • Define the enterprise document technology strategy, target architecture, platform boundaries and executable roadmap across the complete document lifecycle.
  • Lead the Box-based migration, including high-volume upload and retrieval, document-type rationalization, retention and metadata governance, safe cutover from MobiELF and decommissioning of redundant legacy assets.
  • Own reliable document intake and rapid cross-platform retrieval for branches, digital origination, servicing and downstream platforms; improve image quality and PDF optimization to reduce rework.
  • Modernize dynamic document generation through reusable APIs and governed self-service templates so business and regulatory changes move from months toward weeks, reducing engineering dependency and retiring CLASS forms technology.
  • Industrialize IDP at enterprise scale with measurable classification/extraction accuracy, latency, completeness and readability controls, exception workbenches, fraud-review routing and human oversight.
  • Ensure e-signature and authoritative-copy vaulting are integrated into origination and servicing journeys, with clear legal custody, tamper evidence, chain of control and complete audit trails.
  • Engineer for high availability, throughput, recoverability, observability, secure access, immutable auditability and data integrity across vendors, document events and asynchronous services.
  • Establish modern, AI-enabled engineering practices across the full product development lifecycle (PDLC) through agentic frameworks, including AI-assisted discovery, design, coding, test generation, code review, documentation and operations, with human accountability, security controls and measurable gains in speed and quality.
  • Partner closely with Originations, Servicing, Product, Operations, Risk and Compliance to simplify manual processes, improve frontline workflows and deliver measurable customer and business outcomes.
  • Own vendor strategy and economics across Box, IDP providers, DocuSign, eOriginal and adjacent document technologies; assess integration complexity, service levels, per-document costs and build-versus-buy tradeoffs.
  • Grow engineering leaders and teams while ensuring privacy, records retention, access controls, regulatory compliance, data lineage and accountable platform ownership.
  • Foster a vibrant, collaborative engineering culture that attracts great talent, encourages creativity and experimentation, celebrates successes, and makes engineering a rewarding and exciting place to work.
  • Inspire and develop engineering leaders and teams, cultivating ownership, curiosity, continuous learning, and a passion for innovation while delivering exceptional business outcomes. What We're Looking For
  • Significant software engineering leadership experience building and operating high-volume enterprise platforms or shared services.
  • Deep understanding of document platforms, content lifecycle, enterprise forms, records governance or comparable high-volume, regulated information systems.
  • Deep understanding of distributed architectures, APIs, event-driven and asynchronous processing, data integrity, resilience and failure recovery.
  • Experience integrating cloud/SaaS document systems with legacy platforms, customer-facing journeys and third-party processing and digital-signature vendors.
  • Proven ability to sequence large migrations and technology retirements without disrupting origination or servicing operations.
  • Sound judgment on architecture, platform reuse, AI-enabled workflow automation, vendor selection, cost efficiency and control design.
  • Ability to connect architecture and engineering execution to operational efficiency, customer experience and measurable business outcomes.
  • Strong executive communication, stakeholder management and cross-functional influence.
  • Track record of attracting, mentoring and developing high-performing engineering teams and leaders. Required Qualifications
  • 12+ years of progressive software engineering experience, including at least 5 years in senior engineering leadership roles managing multiple teams and engineering leaders.
  • Proven experience owning the technology strategy, architecture, delivery, and operational performance of large-scale, business-critical enterprise platforms.
  • Demonstrated ability to lead managers and senior technical leaders, build high-performing engineering organizations, and drive talent development, succession planning, and organizational effectiveness.
  • Strong t.
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Benefits

  • Dental Insurance