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Software QA Engineer / Tester
Medford, NY

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Now viewing: Desktop Deployment Team Lead
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Comtech Global Inc

Desktop Deployment Team Lead

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Job Description

Direct client - Desktop Deployment Team Lead, Long Island City, NY Project Manager I - Onsite Technical Lead Present for the full deployment, directs the technicians day to day and resolves issues on the floor.
Location:
30-30 Thomson avenue Long Island City, NY 11101 Responsibilities Serve as DDC's onsite point of contact for communication, changes and issue resolution; the SOW requires this person to stay on site for the full deployment. Lead and schedule the technicians daily, Monday-Friday, 8:30 AM-5:30 PM. Supervise imaging in the DDC staging area using the DDC image and SCCM, and confirm validation for every device. Maintain the imaging log by serial number and asset tag (supports D2). Direct desk-side installs per DDC instructions and oversee per-user verification of login, profile, image and Windows 11 currency (supports D3). Triage and resolve deployment exceptions; escalate to DDC T&I when needed. Oversee legacy equipment removal, chain-of-custody documentation and the itemized relinquishment report (supports D4). Report daily progress to the Project Manager II and DDC. Qualifications 3+ years of desktop support or deployment experience, including team lead experience. Hands-on experience with
SCCM/MECM
imaging, Windows 11 and Dell hardware. Experience with asset tracking and chain-of-custody processes. CompTIA A+ and/or Microsoft Endpoint/Desktop certification preferred.
Pay:
$35.00 - $40.00 per hour
Work Location:
In person