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Systems Analyst
West Des Moines, IA

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Now viewing: Microsoft 365 Adoption & Enablement Specialist
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Robert Half

Microsoft 365 Adoption & Enablement Specialist

Job Description

We are looking for a Microsoft 365 Adoption & Enablement Specialist to help the business make effective use of evolving Microsoft 365 capabilities in West Des Moines, Iowa. This Long-term Contract position blends technical platform knowledge with stakeholder support, focusing on evaluating upcoming features, guiding adoption, and helping teams use tools such as SharePoint, Teams, Viva, OneDrive, and Power Platform more effectively. The ideal candidate can interpret product changes, explain their practical impact, and support smooth, compliant rollout planning in a regulated environment.
Responsibilities:
  • Track upcoming Microsoft 365 enhancements, service notifications, and product updates to identify relevant changes for the organization.
  • Partner with product owners and business stakeholders to review new platform capabilities and determine operational impact, value, and potential risks.
  • Help shape rollout and adoption plans for approved Microsoft 365 features by coordinating with cross-functional teams and supporting implementation activities.
  • Produce clear user-facing materials such as how-to guides, frequently asked questions, and best-practice resources to improve understanding and usage.
  • Support employees with foundational questions and troubleshooting related to SharePoint, Teams, Viva, OneDrive, and associated collaboration tools.
  • Gather stakeholder input and monitor usage trends to measure adoption and recommend improvements.
  • Identify opportunities to increase productivity through stronger use of Microsoft 365 services and related automation or collaboration features.
  • Translate technical updates into straightforward business language for presentations, documentation, and stakeholder discussions.