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Now viewing: Travel Tech Engineer Depot Management
IL
ICONMA, LLC
Travel Tech Engineer Depot Management
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Job Description
Travel Tech Engineer - Depot Management#26-43337
$15.00-$21.43 per hour
East Moline, IL
Onsite
Job Description
Our client, an IT Services and Consulting company, is looking for a Traveling IT Depot & Device Deployment Technician (SCCM / Intune / ServiceNow) for their East Moline, IL location.
Responsibilities:
Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.
Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.
Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.
Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.
Maintain and update asset movement, device status, and lifecycle records in ServiceNow.
Conduct monthly inventory audits and reconcile physical assets with system records.
Support shipping and receiving activities, including device staging, packaging, and coordination with logistics teams.
Track and execute project-based deployment work, ensuring adherence to defined priorities, timelines, and guidelines.
Update tickets, tasks, and project records in ServiceNow, ensuring data accuracy and audit readiness.
Collaborate effectively with IT support teams, configuration centers, and shipping/receiving departments.
Communicate clearly with customers and internal stakeholders through written and verbal updates.
Follow standard operating procedures, security guidelines, and asset management policies.
Requirements:
Hands-on experience in Depot Management/Configuration Center operations.
Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
Working experience with Microsoft ecosystem and device management tools, including:
O365 / Microsoft 365
Intune / Endpoint Management
SCCM / Configuration Management
Asset Management tools
Practical working knowledge of ServiceNow for incident, asset, and task updates.
Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.
Good understanding of shipping, receiving, and inventory control processes.
Strong written and verbal communication skills.
Customer-focused mindset with the ability to work directly with end users and stakeholders.
Ability to prioritize work effectively in a fast-paced, project-driven environment.
High ownership, attention to detail, and accountability.
Positive attitude with readiness to learn and adapt.
Years of Experience:
9.00 Years of Experience
Top 3
Skills:
Hands-on experience in Depot Management/Configuration Center operations.
Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
Working experience with Microsoft ecosystem and device management tools
Benefits
- Dental Insurance