Find & Apply For Technology Consultant Jobs in Somerton, Arizona

This position is open until filled. The first review of applications will be October 8, 2026. If a sufficient number of qualified applications are not received by the initial review date, applications will be reviewed every eight (8) days thereafter until a sufficient pool of qualified applicants has been established. Subsequent review dates may be canceled if a qualified candidate is selected. Summary Under general supervision this position performs highly specialized, professional and technical work, dedicated support to the City of Somerton Police Department and Somerton Cocopah Fire Department for public safety operations. This position ensures the reliability, security, and continuous availability of public safety technology systems, including Computer Assisted Dispatching (CAD), Records Management System (RMS), Public Safety software, Mobile Data Computers (MDC), servers, networks, and desktop environments. The position ensures compliance with Criminal Justice Information Systems (CJIS), National Emergency Response Information System (NERIS) and state requirements while supporting officers, dispatchers, firefighters and administrative staff in time-sensitive and safety-critical environments. This position is under the City of Somerton's Information Technology Division. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Public Safety Systems Support Administer, support, and maintain CAD, RMS, YRCS, dispatch, and related public safety systems. Serve as the primary IT liaison for YRCS, public safety vendors, and regional/state partners. Ensure system availability during critical incidents and emergency operations. Provide reports or stats using current software by fire department. Server, Network, and Infrastructure Management Maintain and monitor public safety servers, including application, database, and file servers. Perform system patching, updates, upgrades, and configuration management for servers, desktops, mobile devices, and public safety software. Support secure network connectivity for public safety systems, including VPNs and remote access. Assist with disaster recovery planning, backups, and continuity of operations. Installs, maintains/repairs, programs, and tests Telecom equipment, surveillance equipment, antennas, and peripherals. Implement, maintain and manage security solutions such as intrusion detection/prevention systems (IDS/IPS), anti-virus, and endpoint protection. Authorizes system access to users and vendors and maintains necessary documentation of access assigned. Coordinates and administers City telephone, equipment, and maintenance agreements. CJIS Compliance and Security Maintain compliance with CJIS security policies, including access control, auditing, encryption, and user account management. Coordinate and document CJIS audits, security controls, and system access reviews. Implement cybersecurity best practices for public safety environments. Serve as Police Department LASO (Local Agency Security Officer). Responsible for NCIC technical audit every three years and assist System Security Officer (SSO), with Agency NCIC audit. Desktop, MDC, and End-User Support Install, configure, maintain, and troubleshoot desktop computers, tablets, laptops, MDCs, printers, and peripheral devices. Interact with vendor technical support. Support mobile technology used in patrol vehicles, including MDC hardware, software, and connectivity. Provide direct technical support to sworn officers, firefighters, dispatchers, records staff, and command staff. Manages IT service request queue and ensures all IT service requests are resolved in a timely manner. Software and Application Management Manage licensing, updates, and version control for public safety applications. Test and deploy system updates and patches with minimal operational disruption. Coordinate with vendors for system maintenance, troubleshooting, and enhancements. Operational Support and On-Call Response Provide on-call or after-hours support for critical public safety systems as required. Respond to system outages or failures that impact police, fire, medical, dispatch, or emergency operations. Support technology needs during special operations, emergencies, or major incidents. Documentation and Asset Management Maintain documentation for systems, configurations, procedures, and recovery plans. Develop and maintain operational documentation such as standard operating procedures, as-built diagrams, and reference materials for supported systems. Track public safety IT assets, warranties, and replacement schedules. Assist with technology planning, budgeting, and lifecycle management. Researches, recommends, specifies and obtains quotes for enterprise technology solutions form authorized vendors under the supervision of IT management. Coordination and Communication Work under the direction of the IT Department to ensure compatibility with citywide systems while prioritizing public safety needs. Participate in assigned technology projects by executing tasks, meeting established timelines, and providing status updates to project leads. Advise command staff on technology risks, improvements, and future needs. Assist with technology procurement, testing, and implementation. Perform other duties as assigned. Supports the relationship between the City and the public by demonstrating courteous and cooperative behavior when interacting with residents, visitors, and City staff; promotes the City goals and priorities and complies with all City policies and procedures. Maintains absolute confidentiality of work-related issues and City information; performs other duties as required or assigned.

MINIMUM QUALIFICATIONS

Education, Training and Experience Guidelines Associate's degree in Information Technology, Computer Science, or related field; Bachelor's degree preferred 3 years of IT experience with direct support of public safety or mission-critical systems, experience supporting servers, networks, desktop environments, and mobile devices, system patching, updates, backups, and disaster recovery. This position requires emergency response and after-hour support. An extensive background and polygraph check is required. Experience supporting CAD/RMS, dispatch systems, YRCS, or other criminal justice systems is preferred. Knowledge of law enforcement operational environments is preferred. This position will work with Public Safety and requires an extensive background check.

Knowledge of:

Compliance with ACJIS Policy. Compliance with all of FIPS including 40-2 Level II validation. Current IT best practices for policies, procedures, standards and guidelines. Principles and practices of telecommunications technology design WAN, LAN, VOIP, VPN, and wireless technologies, integration methods, and security requirements and management, infrastructure system development, and systems integration within a large IT environment. Software applications and operating systems used within an IT environment. Network hardware, software, wireless communications, microwave radio and peripheral equipment troubleshooting techniques. Management protocols for databases, and enterprise applications development. Database systems design, integration, system access, maintenance, security guidelines, disaster recovery, and documentation of data sets. Advanced technical working knowledge of vendor agnostic servers, storage technology, collaboration platforms, virtualization, data transmission, data management and data protection solutions. Microsoft network operating systems and corresponding functionality; Active Directory, file and print services, DNS, LDAP integration, and certificate management. Advanced working knowledge of data center design, operation and maintenance. Advanced working knowledge of and basic troubleshooting principles for network security appliances such as Firewalls, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), email Spam Filters and Security Logging systems. Safe work practices and occupational hazards for working with electronic equipment, systems, and telecommunications transmission sites. Principles and practices of Information Technology Service Management

• Initialization, Planning, Design, and Implementation within a large complex
• integrated IT environments (PMI
• PMLC/SDLC framework). Principles and practices of Information technology Information Library
• Service Management to Change and Configuration management (ITIL framework).

Standard application / web-based applications integration (middleware) techniques including pre-programmed and custom APIs, Web Services, SOAP, XML, etc. Legacy and Next Generation 911 solutions and standards (APCO

ANS, ATIS, NENA

). Information security standards and methodologies, security processes, tools and latest technologies. IT Security and Compliance Standards to include

ACJIS, HIPAA, PCI-DSS, FIPS, IRS

1074, NIST, etc. Networking and security technology standards (IEEE, EIA/TIA, NIST, ITIL, IETF, SANS, etc.). FCC guidelines, rules, and regulations governing telecommunications operations. Strong troubleshooting and problem-solving skills under time-critical conditions. Ability to communicate technical issues clearly to non-technical staff. High level of discretion and integrity due to access to sensitive law enforcement data and patient medical records. Ability to work independently and manage competing priorities. Ability to respond to emergencies and provide after-hours support when needed.

Skill in:

Deciphering business needs and translating them into application and operational requirements. Analyzing wireless services, and developing plans and strategies to meet future needs. Evaluating and analyzing telecommunications system problems, and determining solutions. Conducting business requirement analysis and new computer system solutions. Interpreting and applying technical specifications, instructions, schematics and operating parameters as well as analyzing complex variables. Performing complex communications system repairs, including troubleshooting equipment malfunctions. Training users in the use and operation of public safety systems and telecommunications equipment. Solving technical problems involving integrated operating systems, business applications, and hardware platforms. Responding effectively to customer service requests. Preparing complete, complex, comprehensive, and accurate reports (e.g., charter, feasibility study, scope of work, etc.). Interacting professionally with a diverse group, executives, managers, peers, subordinates, and subject matter experts. Analyzing, updating, scaling, and integration of infrastructure and enterprise systems, network services, and developing plans and strategies to meet future needs. Utilizing PMBOK methods, make sure systems are current and up-to-date. Utilize ITIL methods for incident, event, problem, change, release & deployment, knowledge and configuration management. Designing, deploying and capacity planning for infrastructure systems, network software, hardware, and peripherals. Using technical equipment and composite procedures for servicing infrastructure, enterprise systems, and network equipment. Assessing customer support needs, and implementing IT best practices for an effective solution. WAN, Enterprise Network, LAN and Network Security Systems project management. Establishing and maintaining cooperative working relationships with co-workers and internal

• external customers and vendors.

LICENSE AND CERTIFICATION REQUIREMENTS A

valid U.S. Driver's License is required. Knowledge of CJIS requirements and security standards.

ACJIS TOC

Level D Certificate, and ability to obtain within six (6) months of hire. Certifications such as CompTIA A+, Network+, Security+, Microsoft, or equivalent. Experience supporting MDCs and mobile connectivity in patrol vehicles.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed in the field and a standard office environment; this person is required to lift objects up to 50 pounds, bend, stoop, crawl, and navigate tight spaces; requires use of hands; requires vision capacity at close range and ability to differentiate between colors.