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Now viewing: IT Analyst
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System One
IT Analyst
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Job Description
IT Analyst Location:
Pensacola, FL (Onsite)Pay Rate:
Open to Both C2C and W2 optionsPosition Type:
Contract Requirements/Responsibilities Product Receipt Confirmation:
- Ability to confirm receipt of products and IT assets.
- Proficiency in identifying IT assets for tracking purposes.
- Skill in closing purchase orders.
IT Asset Scanning/ Updating:
- Competence in scanning/ updating IT assets upon receipt from supply/vendor.
- Knowledge of introducing IT equipment to the IT Asset Management system.
- Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders.
Inventory Management:
- Expertise in providing inventory warehousing services, both onsite and offsite.
- Understanding of space requirements, speed of distribution, security needs, and transport services.
- Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days.
- Skill in coordinating storage requirements for longer duration.
Inventory Integrity:
- Capability to perform monthly and/or quarterly inventories.
- Ensuring the integrity of storage facilities and the Asset Management database.
- Advising customers on monthly inventory results and assisting with distribution plans.
- Providing additional inventory counts on request or in a set timely manner.
Delivery Services:
- Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events.
- Skill in identifying cost-effective options for on-time delivery/pickup services.
- Discretion in selecting and funding shipping vendors.
Equipment Scanning:
- Ability to scan equipment to the receiving entity.
- Ensuring traceability of data-storage equipment to confirm receipt.
Equipment Disposal:
- Assisting customers in disposing of obsolete or irreparable equipment.
- Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal.
- Disabling data-storing equipment by removing data-storing components and/or batteries.
- Maintaining and sharing records of disposal with the IT Asset Management Team.
- Understanding of NIST compliance.
Onsite Shredding:
- Performing onsite shredding of data-storing components when possible.
- Maintaining records of onsite shredding services and providing them to customers.
- Ensuring approval of onsite shredding companies by Security.
Miscellaneous Vendor Liaison:
- Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM).
Equipment Maintenance:
- Maintaining logistics van, golf cart, manual, and electric pallet jacks.
Materials Disposal:
- Managing cardboard recycling and trash disposal materials.
Experience:
- Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks.
- Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives.
- Complete understanding of M365. (Outlook, Teams, SharePoint)
- Expert in Excel
- HAM Pro experience
- Warehouse experience
- Able to build dashboards in ServiceNow
- Advanced ServiceNow knowledge