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Technology Consultant
Ames, IA

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Saltech Systems

ServiceNow Consultant

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Job Description

Position Summary:
Saltech Systems is seeking a ServiceNow Consultant to analyze business requirements and translate them into effective ServiceNow solutions. This position combines business analysis, platform configuration, development, workflow automation, testing, and client support. The ServiceNow Consultant works independently on defined projects and enhancements while collaborating with Senior Consultants and Architects on more complex implementations. This role is responsible for delivering reliable, scalable solutions that improve business processes and user experiences.
Objectives:
Analyze Business Requirements and Translate Them into ServiceNow Solutions Configure And Develop ServiceNow Applications, Workflows, Forms, Fields, And Business Rules Support Implementations, Enhancements, Integrations, Upgrades, And Ongoing Platform Improvements Automate Manual and Repetitive Business Processes Improve Operational Efficiency Through ServiceNow Capabilities Gather Requirements from Clients, Stakeholders, And End Users Develop Solutions That Align with ServiceNow Best Practices Perform Testing and Quality Assurance Throughout Development Troubleshoot And Resolve Platform and Application Issues Support ServiceNow Portals and User Experiences Maintain Accurate Technical Documentation Collaborate With Senior Consultants and Architects on Complex Solutions Develop Deeper Expertise in
One Or More ServiceNow Modules Competencies:
Configure and Develop ServiceNow Platform and Core Functionality. Hands on Knowledge of Core Service Management Processes Gather Requirements and Translate Business Needs into Solutions Build Automated Business Processes and Workflows Configure and Develop ServiceNow User Interfaces Working Knowledge of JavaScript and ServiceNow Scripting Configure and Maintain ServiceNow Portals Develop Test Cases and Validate Solutions Troubleshoot and Resolve Platform Issues Support APIs and Integrations with External Systems Create Technical Specifications and Configuration Documentation Communicate Effectively with
Clients and Business Users Diagnose Issues and Develop Practical Solutions Manage Assigned Deliverables and Meet Deadlines Education & Experience:
2-5 years of Experience with ServiceNow or Related Technology Hands-on Experience Configuring or Developing ServiceNow Solutions Experience Gathering and Documenting Business Requirements Experience with Workflows, Automation, and Platform Configuration Working Knowledge of JavaScript Preferred ITIL or ITSM Knowledge Preferred ServiceNow Certification Preferred Bachelor's Degree in Information Technology, Computer Science, Business, or a Related Field Experience Working Directly with
Clients or Business Stakeholders Preferred Pay:
From $50.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off
Education:
Bachelor's (Preferred)
Experience:
ServiceNow:
2 years (Preferred)
License/Certification:
ServiceNow Certificate (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance