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at RLDatix in

Darien, Illinois, United States Job Description Title:

Technical Implementation Analyst Location:

Remote, US Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise thus giving organizational leadership the contextualized data they need to make better informed decisions. RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology including AI

• to deliver marketing leading solutions for our clients.

We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all. Our values are in our name... Team

RLD TEAM

• It all starts with Team... we win 'together'... with our customers. In this role, you'll collaborate across multiple departments and teams, building unified approaches that strengthen our collective impact on healthcare safety. RESPECT
• Everyone is accepted and expected to be a 'pro'(fessional). You'll demonstrate professional excellence whilst instructing and enabling teams to deliver world-class outcomes that reflect our commitment to healthcare transformation. LEAD
• We innovate to solve problems and believe that everyone can lead by making people and situations better. You'll lead through influence and expertise, innovating solutions that make complex landscapes more navigable for our teams and clients DELIVER
• We set big goals (Rocks) and focus on making progress every day.

You'll drive measurable improvements across the organization whilst maintaining daily focus on systematic progress that enhances our data maturity.

What You Will Do:

As an Analyst within our Professional Services team, you will deliver tailored technical solutions for diverse customer requirements, leveraging your growing expertise in system architecture, programming, and integration. Youll collaborate with colleagues to implement AI-assisted workflows, support complex data migrations, and contribute to custom development projects under established guidance. Using your analytical skills, you will help diagnose and resolve technical issues, participate in quality assurance, and apply financial acumen to project activities. This role supports the creation of scalable service delivery components while building strong partnerships with stakeholders to ensure high-quality, customer-focused outcomes.

Key Responsibilities:

Service Solution Development & Implementation Apply established technical methods to deliver complex customer solutions, ensuring that implementation aligns with routine customer needs. Support custom development activities by recognizing patterns in service delivery challenges and translating them into practical, tailored solutions. Execute a Equal employment opportunity, including veterans and individuals with disabilities.

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