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DESKTOP ANALYST - INFORMATION TECHNOLOGY - FT DAYS (63590)
Job Description
DESKTOP ANALYST
•INFORMATION
TECHNOLOGY
•FT DAYS (63590) Maryville, IL 62062 Apply Overview Salary Range $18.87
•$32.19 Salary Position Type Full Time (80 Hours) Job Shift Days Category Information Technology Apply Description
JOB SUMMARY
Coordinates and maintains computer hardware, software, and peripherals.
JOB RESPONSIBILITIES
Approaches problems analytically, using good judgment, common sense, and technical knowledge when problem solving. Makes every attempt to resolve tasks/calls quickly and limits the need to dispatch additional staff where possible. Focused on 100% uptime and customer satisfaction. Maintains inventory of spare parts and replacement equipment. Configures and tests new and existing systems. Repairs/refurbishes equipment. Escalates problems to support vendor as appropriate. Contributes to the productivity and efficient operation of the department through skills transfer, continued professional growth and self-education of new technologies. Other duties as assigned. Qualifications
EDUCATION REQUIRMENTS AND OTHER REQUIREMENTS
Education Level:
Associates Degree in an Information Technology field, or A+, or N+ certification
Experience Requirement:
Must have working knowledge of Microsoft applications and operating systems. Knowledgeable of network protocols, desktop hardware configurations and printers. Share job details to About
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