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Now viewing: FSR Analyst-Maine
DS
DCI Solutions
FSR Analyst-Maine
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Job Description
Job Requirements Kittery, ME Secret Polygraph not specified Mid Level Career (5+ yrs experience) $100,000 - $140,000 Job Description DCI Job Requirement for:
Field Support Representative Location:
Kittery, ME Job Description:
- Serve as an FSR Analyst
- Work side-by-side with analysts to train and mentor users
- Troubleshoot technical issues and develop new use cases
- Solve unique and challenging problems
- Embed with high-impact units to understand their operational and technical needs
- Help facilitate collaboration across a global enterprise
- Provide desk-side training to analysts
- Train analysts/operators in a classroom and operational setting
- Staff the Help Desk o Respond to user requests and work with the engineering team to troubleshoot issues
- Provide feedback to the engineering team about product
- Proactively develop relationships with users at customer site and surface use case gaps
- Build initial dashboard products and assist users with building questions
- Answer questions from senior leaders
Qualifications:
- Strong background in intel analysis
- Experience fusing intelligence capabilities in support of operations
- Prior experience with one of the following platforms: o Gotham, Maven or Foundry
- Technical background with working knowledge of the following (highly preferred): o HTML, Ruby, Python and/or Java
- Experience training analyst in a classroom and/or or field setting
- Military/Special Operations experience is a plus