Find & Apply For Technology Consultant Jobs in Sugar Land, Texas

Job Description

IT Customer Support Analyst Contract:

Sugarland ,

Texas, US Salary Range:

18.00 - 19.00 |

Per Hour Job Code:

371840

End Date:

2026-10-23

Days Left:

20 days, 7 hours left

Title:

IT Customer Support Analyst

Location:

Raleigh, NC 27601

Employment Type:

3-6 Month Contract

Work Arrangement:

Hybrid

Pay rate: $18/hr-$19/hr Must-Have Qualifications Bachelor's degree / 4-year degree required.

2+ years of experience using Office.

Strong organization and time-management skills.

Ability to multitask and prioritize competing requests.

Strong written and verbal communication skills.

Strong interpersonal and customer service skills. Day to

Day Responsibilities:

• Respond to users through phone and email to resolve technical problems, questions, and service requests.
• Troubleshoot and resolve user issues in a timely, accurate, and courteous manner.
• Provide support for application-related and billing-related inquiries.
• Develop a working knowledge of the supported IT application, financial system interfaces, and customer registration system.
• Identify issues that require additional assistance and escalate them to the appropriate team.

Work closely with other Help Desk team members to resolve issues and provide consistent support. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable. Job Requirement

#entrylevel

#Office

#Customer

#IT Support

Reach Out to a Recruiter

Recruiter

Email

Phone

Christin Mathew

christin.mathew@collabera.com