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Courier / Messenger
Campbell, CA
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Insight Global

Office Clerk

Job Description

Job Description Insight Global is seeking an Operations Support Clerk to support the day-to-day mailroom and office operations of a healthcare organization. Approximately 80% of this role will focus on mailroom activities, with the remaining time supporting general office and facilities needs. This individual will handle incoming and outgoing mail, prepare paper claims and correspondence for processing, maintain basic tracking spreadsheets, and support departments including Claims and Finance. Direct mailroom or medical claims experience is not required. The ideal candidate is reliable, detail-oriented, eager to learn, and comfortable working independently in a fast-paced, repetitive environment.

Key responsibilities include:

Receive, sort, date stamp, collate, and distribute incoming mail and documentation, including high volumes of paper claimsPrepare claims and documents for scanning and conversion to electronic records by external vendorsProcess provider correspondence, appeals, and other documentation supporting the Claims departmentCollect, sort, track, and prepare outgoing mail using appropriate department codes and cost-effective mailing methodsLog deliveries such as Certified Mail, Express Mail, UPS, and FedEx in tracking spreadsheetsMaintain basic Excel spreadsheets for production summaries, mail tracking, and other operational needsSupport Finance with outgoing checks, remittance documentation, and postage reportingOperate standard mailroom equipment, including postage, folding/inserting, binding, and laminating machines Skills and Requirements Administrative, clerical, mailroom, or similar office experienceStrong attention to detail and reliabilityBasic Microsoft Office skills, including ExcelComfortable with repetitive document/mail processing and light liftingPrevious mailroom experienceHealthcare or claims environment experienceHigh-volume document processing experience We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Benefits

  • Dental Insurance
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