Find & Apply For Passenger Service Supervisor Jobs in Saint George, Utah

About SkyWest SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. As a Supervisor, you will be supervise a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline. As a SkyWest employee, you'll enjoy a variety of benefits: Worldwide flight benefits for you and your family 401(k) match Profit sharing Working in a great team atmosphere The potential to advance within the company Primary Job Duties Training Shift Managers are expected to provide active support for new hires during onboarding and training. Provide a welcoming environment for questions and clarification. Provide timely directions to ensure new hires receive accurate answers, resources, and information regarding deadlines. Help with interviews and the hiring process Ensure new hires are fully trained and have a mentor scheduled Oversee training with

DL/UA/AS/AA

Deicing program and training Oversee search and recurrent training

AS/AA CSA

ramp and/or customer service training

DL/UA/AA/AS

instructor-qualified scanners, LAV, potable water, and GEM checks

DL/AS/UA/AA

customer service training and OJT Conduct new hire evaluations at 90 days and 6 months Email all training deadlines within the 24-day policy Coach and assist with training new hires and new training assignments Update the station training plan monthly Ensure compliance with all governing rules and regulations regarding safety and security in the airline industry Ensure compliance with all company policies and procedures Provide clear direction, guidance, and support for all operational areas and departments Audit monthly reports for training compliance United Monthly Mochas Delta monthly aircraft searches American aircraft monthly cleaning Alaska audits Audit training records Issue corrective action for training items in accordance with policy Minimum Requirements 18 years of age or older High school diploma or GED Possess a valid, unrestricted state-issued driver's license Legally authorized to work in the United States without sponsorship Have previous airline experience in supervisory or manager capacity Be in good standing with the company In-depth understanding of partner brands and seamless products In-depth understanding of SkyWest company and station policies In-depth understanding of SkyWest manuals In-depth understanding of SkyWest performance expectations Strong written and verbal communication skills Basic understanding of all ramp functions Basic understanding of partner booking applications Basic understanding of manpower budgeting and scheduling Positive, self-motivated, and goal-oriented mindset Ability to build and maintain effective working relationships with frontline employees and management Physical and Other Requirements Thorough understanding of ticketing, gate, and ramp procedures. Thorough knowledge and understanding of SkyWest Airlines' policies and procedures Proficiency with partner dedicated computer systems Lift, carry, stack, load, and offload baggage and freight weighing up to 50 pounds on a frequent basis Turn, twist, bend, stoop, kneel, crouch, squat, climb, lift and reach overhead as required to clean aircraft and the ramp, marshal and stabilize aircraft, and load and unload baggage onto aircraft and inside of cargo pit Push/pull mobile bridge adapter, loading bridges, and baggage carts Work outside in all temperatures and weather conditions Stand, walk and sit for extended periods Drive company property while working on the ramp Adequate vision and hearing This is a full-time position $14.50 per hour, plus override This is not a Department of Transportation safety-sensitive position Please complete the online application. Qualified applicants will be contacted. During the interview, daily duties and expectations will be discussed. This position may require the selected candidate to travel outside the station for training. This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.

Qualifications:

Training Shift Managers are expected to provide active support for new hires during onboarding and training. Provide a welcoming environment for questions and clarification. Provide timely directions to ensure new hires receive accurate answers, resources, and information regarding deadlines. Help with interviews and the hiring process Ensure new hires are fully trained and have a mentor scheduled Oversee training with

DL/UA/AS/AA

Deicing program and training Oversee search and recurrent training

AS/AA CSA

ramp and/or customer service training

DL/UA/AA/AS

instructor-qualified scanners, LAV, potable water, and GEM checks

DL/AS/UA/AA

customer service training and OJT Conduct new hire evaluations at 90 days and 6 months Email all training deadlines within the 24-day policy Coach and assist with training new hires and new training assignments Update the station training plan monthly Ensure compliance with all governing rules and regulations regarding safety and security in the airline industry Ensure compliance with all company policies and procedures Provide clear direction, guidance, and support for all operational areas and departments Audit monthly reports for training compliance United Monthly Mochas Delta monthly aircraft searches American aircraft monthly cleaning Alaska audits Audit training records Issue corrective action for training items in accordance with policy