Find & Apply For Pilot Instructor Jobs in North Andover, Massachusetts

Pilot Resource Manager Part-Time | Angel Flight NE | Lawrence Municipal Airport, North Andover, MA About Angel Flight NE Angel Flight NE is a nonprofit organization that provides free air and ground transportation for patients who need to travel to specialized medical care. For 30 years, Angel Flight NE has worked with volunteer pilots, commercial airline partners, and ground transportation resources to help patients and families access care throughout the Northeast and beyond. Volunteer pilots are an important part of that mission, donating their time, aircraft, skills, and expenses to help patients reach the care they need. Position Summary The Part-Time Pilot Resource Manager is responsible for supporting Angel Flight NE's volunteer pilot program, with a primary focus on pilot onboarding, credentialing, engagement, and retention. This position serves as a key point of contact for volunteer pilots and works closely with Angel Flight NE's Flight Coordinators to maintain an active, qualified, and engaged pilot network. The ideal candidate is organized, professional, dependable, tech-savvy, and comfortable building relationships within the aviation community. Essential Functions

• Process new volunteer pilot applications
• Review pilot qualifications and required documentation
• Maintain accurate and current pilot records
• Track pilot certificates, medical documentation, insurance, aircraft information, and other required credentials
• Monitor credential expiration dates and follow up with pilots for updated documentation
• Coordinate and conduct volunteer pilot orientation
• Ensure new pilots understand Angel Flight NE procedures, expectations, and available resources
• Serve as a consistent point of contact and resource for volunteer pilots
• Communicate with pilots regarding opportunities, procedures, updates, events, and resources
• Support pilot engagement and retention efforts
• Re-engage pilots who have become less active
• Assist with pilot meetings, recognition efforts, and other engagement activities
• Track pilot milestones and volunteer service
• Respond to inquiries from prospective volunteer pilots and provide follow-up as needed
• Support targeted pilot recruitment and outreach efforts
• Maintain pilot information within Angel Flight NE's database and tracking systems
• Prepare basic reports and spreadsheets related to pilot activity
• Work closely with Flight Coordinators regarding pilot availability and coverage needs
• Assist with pilot communications, resources, and program materials
• Support other pilot-related projects as needed

Competencies:

Knowledge, Skills & Abilities

• Knowledge of aviation, general aviation, flight operations, airport operations, or a related field
• Pilot experience and/or an FAA pilot certificate preferred
• Strong interpersonal and relationship-building skills
• Excellent verbal, written, phone, and email communication skills
• Strong organizational skills and attention to detail
• Ability to remain focused and manage multiple priorities
• Strong follow-through and ability to work independently
• Professional, dependable, and team-oriented approach
• Ability to build and maintain positive relationships with volunteer pilots
• Strong computer proficiency, including spreadsheets, email, databases, and web-based applications.
• Ability to learn new technology and systems quickly
• Ability to maintain accurate and confidential records
• Ability to collaborate effectively with Flight Coordinators and other staff Position Details
• Part-Time
• Based at Angel Flight NE's office in North Andover, Massachusetts
• Primarily office-based
• Occasional attendance at pilot meetings, aviation events, or outreach activities may be required
• Schedule and hours to be determined To Apply Please send a resume and brief cover letter to gjaena@angelflightne.

org Learn more about Angel Flight NE at www.angelflightne.

org Expected hours:

No more than 24.0 per week

Work Location:

In person