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Boat Mate Haig Point Club - 3.3 Hilton Head Island, SC Job Details Part-time 1 day ago Qualifications CPR Certification Customer communication Guest relations Outdoor work experience Moving English Emergency procedures First Aid Certification Safety standard operating procedures AED Certification First aid and CPR Full Job Description Join the Haig Point Marine Team At Haig Point Club & Community , our marine operation is an essential part of the member experience. As a Boat Mate, you will play an important role in safely and comfortably transporting our members, guests, and cargo while delivering the warm, personal service that defines Haig Point. This is a unique opportunity for an individual who enjoys being on the water, takes pride in safety and professionalism, and wants to grow their skills as a professional mariner. Working alongside experienced Captains and the Marine Operations team, you will gain valuable hands-on experience while contributing to an exceptional island community.

POSITION SUMMARY

The Boat Mate assists the vessel Captain with the safe and efficient daily operation of Haig Point vessels. This position combines maritime operations, safety, vessel care, and exceptional customer service . The ideal candidate is dependable, safety-minded, attentive to detail, comfortable working outdoors, and genuinely enjoys serving people. A willingness to learn, develop seamanship skills, and take on additional responsibilities is essential.

ESSENTIAL RESPONSIBILITIES

Safety & Marine Operations Prioritize the safety of passengers, crew, vessels, and cargo at all times. Assist the Captain with the safe and efficient operation of the vessel. Follow all Ferry Company Standard Operating Procedures (SOPs), with particular emphasis on safety. Perform passenger boarding and disembarkation duties in a safe and professional manner. Load, secure, transport, and unload cargo as directed. Maintain accurate ship's logs, passenger manifests, engineering logs, and other required records. Perform routine engine-room checks and assist with light vessel maintenance. Maintain awareness of changing weather, water, dock, and operating conditions. Respond appropriately to emergencies and assist the captain and crew as needed. Member & Guest Experience Provide courteous, professional, and personal service to Haig Point members and guests. Create a welcoming and comfortable experience from boarding through arrival. Communicate clearly and respectfully with members, guests, coworkers, and leadership. Demonstrate patience, professionalism, and a positive attitude in all interactions. Represent Haig Point with pride and consistently uphold the organization's service standards. Vessel Care & Teamwork Maintain vessel cleanliness and presentation according to Ferry Company standards. Assist with routine vessel inspections and housekeeping. Work collaboratively with Captains and other Marine Operations team members. Demonstrate flexibility and adaptability as schedules, weather conditions, and operational needs change. Take initiative in learning new skills and advancing maritime knowledge. Perform other duties as assigned to support safe and successful Marine Operations.

QUALIFICATIONS & EXPERIENCE

Minimum 180 days of documented sea service . Must be at least 18 years of age . Basic seamanship knowledge and a genuine interest in developing professional maritime skills. Basic knowledge of marine safety and emergency procedures. Current CPR/AED and First Aid certification . Must be TWIC eligible . Ability to read, understand, and communicate effectively in English as required for safe vessel operations and customer service. Excellent customer service and interpersonal skills. Ability to follow instructions, follow established procedures, and complete assigned tasks reliably. Strong attention to detail and commitment to safety. Positive attitude, dependability, and willingness to learn.

PHYSICAL & WORKING CONDITIONS

Ability to lift and carry up to 50 pounds as required. Ability to maintain balance while working on moving vessels, docks, ramps, and other marine environments. Ability to swim with the assistance of a flotation device. Ability to work outdoors in varying and sometimes extreme weather conditions. Regular exposure to water, wind, heat, cold, rain, and other outdoor elements. Frequently works around moving mechanical equipment. Noise levels may range from moderate to loud. Must comply with applicable DOT drug-free workplace requirements and all company safety standards.

WHAT SUCCESS LOOKS LIKE A

successful Boat Mate is someone who understands that safety and service go hand in hand . You are dependable when your team needs you, attentive to the needs of our members and guests, and committed to maintaining the vessel to a high standard. You bring a willingness to learn, a strong work ethic, and pride in being part of a team that helps make the Haig Point experience special.

WHY HAIG POINT?

Working at Haig Point offers the opportunity to build your maritime career in a truly distinctive Lowcountry environment. Every day brings the chance to work on the water, develop your professional seamanship skills, work alongside an experienced Marine Operations team, and make a meaningful difference in the experience of our members and guests. If you are safety-minded, service-driven, dependable, and ready to grow , we invite you to consider joining the Haig Point Marine Operations team. Be part of the journey. Be part of Haig Point.