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Subaru Love Encore Specialist Dean Team Subaru - Ballwin, MO Full-Time | Customer Service |

Automotive About Dean Team Subaru:

Dean Team Subaru is a locally owned and operated dealership with over 40 years of experience serving the St. Louis area. We pride ourselves on delivering outstanding customer service and are proud to represent one of the most trusted automotive brands in the world—Subaru.

Position Overview:

We're looking for a Subaru Love Encore Specialist to join our customer experience team. This role is focused on providing post-sale support and vehicle education to new Subaru owners. You'll help customers better understand the features of their vehicles and ensure they feel confident and satisfied after their purchase.

Key Responsibilities:

Schedule and lead follow-up "Love Encore" appointments with recent Subaru buyers Demonstrate key vehicle features (Eyesight®, STARLINK®, Apple CarPlay®, etc.) Answer customer questions about technology, safety, and performance Offer personalized support via in-person visits, phone calls, or text/email follow-ups Document interactions and communicate feedback to the sales team Stay updated on all Subaru vehicle features and new technologies

What We're Looking For:

Strong customer service and communication skills Tech-savvy with a comfort level using modern vehicle features Professional, friendly, and patient demeanor Ability to explain features clearly and at the customer's pace Valid driver's license and clean driving record Availability to work a flexible schedule, including Saturdays Why Join the

Dean Team:

Family-owned and people-focused workplace Great training and ongoing support Opportunities for career growth in sales or service Competitive pay structure Health benefits and employee discounts

Job Type:

Full-Time Schedule:

Day shift, includes

Saturdays Pay:

Salary + performance bonus

Experience:

Customer service or dealership experience preferred, but not required

License/Certification:

Valid driver's license (Required)

Job Type:

Full-time Pay:

$40,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Vision insurance

License/Certification:

Driver's License (Required) Ability to

Commute:

Ballwin, MO 63011 (Required) Ability to

Relocate:

Ballwin, MO 63011: Relocate before starting work (Required)

Work Location:

In person