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Transportation Traffic Controller
Golden, CO
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- Evening Shift 1: 12:00 PM to 10:00 PM, Wednesday through Saturday Evening Shift 2: 12:00 PM to 10:00 PM, Sunday through
Wednesday Job Description:
Proactively monitor tolling equipment and networks to identify, resolve, or escalate issues. Review and update Variable Toll Message Signs (VTMS). Monitor Express Lanes tolling equipment and roadways to detect, confirm, and respond to scheduled and unscheduled traffic incidents and maintenance affecting toll operations. Research and investigate toll-related issues, maintain documentation, and fulfill requests from operations and maintenance leadership. Monitor toll system equipment, devices, and network failures, and execute procedures to initiate resolution. Create tickets and track resolution progress. Utilize multiple platforms and equipment daily, including: TAP software to monitor corridors on the E-470 network. OpenTMS for traffic incident management and roadside device management. Quarterhill RiteSuite™ to monitor Next Generation Lane Toll Systems (NGLTS) corridors. CCTV cameras to verify the status and condition of tolling equipment on Express Lanes corridors, including signs, Automatic License Plate Recognition (ALPR) cameras, readers, and loops, ensuring devices function properly and display correct toll rates and lane status. Online collaboration documents for voids, lane health alarms, 24-hour tolling operations, Safety Enforcement Program activities, and device status logs. OpenTMS for incident reports, device tickets, and communication logs. Document all toll-related events regularly through emails and data entry logs. Support the Traffic Operations Center (TOC) team with traffic incident management, including documenting incidents, implementing resource plans, maintaining accurate sign information, coordinating with operations teams, handling phone inquiries, and supporting Amber and Travel Alert messaging on regional devices. Monitor Advanced Vehicle Location (AVL) software for fleet vehicles and other assets, and contact fleet personnel by radio or phone to dispatch resources to incidents requiring immediate attention, such as debris in lanes or roadway emergencies. Monitor Express Lanes corridors using Safety Tolling Enforcement Program (STEP) systems to identify and document roadway incidents that may cause motorists to unintentionally violate traffic laws, including the location, time range, and cause. Communicate with the STEP back-office team regarding agencies exempt from safety violation notices, including first responders, law enforcement, and safety patrol. Relevant experience may include toll operations, military operations, Intelligent Transportation Systems (ITS), traffic operations, medical coding, medical disciplines, emergency response or dispatch, law enforcement, technical support, system integration services, call center operations, data management, or closely related fields. LI_TSC About our
Company:
- 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and
ISO 9001
quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Pay:
$26.26 per hour
Experience:
tolling or traffic operations: 1 year (Required) system monitoring and troubleshooting: 1 year (Required) Incident management or emergency dispatch: 1 year (Required) Ability to
Commute:
Golden, CO 80401 (Required)
Work Location:
In person
Benefits
Dental Insurance
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