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Transportation Traffic Controller
Houston, TX
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UAS International Trip Support

Flight Planning Dispatcher

Job Description

Flight Planning Dispatcher
  • 3.
1 11757 Katy Freeway, Houston, TX 77079 From $70,000 a year - Full-time Apply with
Indeed Role Overview:
As a Flight Planning Specialist, you will play a critical role in ensuring the safe, efficient, and compliant execution of global business aviation missions. Working closely with pilots, aviation authorities, and service providers, you will manage the end-to-end planning and coordination of each flight. This role demands precision, proactive problem-solving, and a deep understanding of international regulations to support high-profile clients with exceptional service standards.
Key Responsibilities:
  • Analyze and/or define the planned ATC route; verify and plot the route using in-house software to ensure all required permits are identified.
  • Carry out comprehensive route analysis of all sectors to be flown including fuel burn review, alternate and route selection, NOTAM and weather analysis, take off performance and fuel capacity review, airport fire category check, curfew check and similar technical flight planning support.
  • Prepare and transmit permits, PPR, slot requests, ground handling and fuel requests (as applicable) and deal with all vendors in support of your clients operation.
  • Brief the Pilot in Command about all decisions taken and reviews carried out so that they feel assured and confident that the support provided meets or exceeds expectations.
  • Additionally, carry out trip support services which includes ensuring that the agents and vendors selected are correct for the tasks for required and in line with client requirements, client preferences, suitable for aircraft type and/or flight purpose, as well as being compliant with any UAS company policies.
  • Coordinate with CAAs, Handling Agents, FBOs and associated third party vendors to follow up specific requests, ensuring attention to detail throughout the process.
  • Provide regular status and progress updates to clients in relation to the confirmations and approvals of their required services.
  • Provide clear, easy to understand and comprehensive Trip Briefing documents to the client as well as within records submitted to Accounts.
  • Communicate clearly, politely, and promptly with all internal and external stakeholders involved in the overall process.
  • Provide careful flight watch of every client operation. Tracking flights on a live basis is as important as getting the planning stage correct.
  • Always use company systems and references, to capture latest information and maximize efficiency.
  • Answer all inquiries from clients and UAS Sales teams relating to operational feasibility requirements.
  • Support clients offer them alternatives when their requests cannot be facilitated. Exhaust all options in meeting a client's expectations.
  • Always portray professional and knowledgeable feedback. Correspondence with clients must be polite and concise; never casual or lacking in necessary detail.
  • Leads all handovers especially in relation to flight planning tasks.
  • Support the operations team with trip service request as and when required.
Required Qualifications:
  • Minimum 3 years of experience as a Flight Dispatcher within business aviation operations environment.
  • FAA or GCAA Flight Dispatcher License is mandatory.
  • In-depth understanding of global aviation regulations, flight planning systems, and international permit requirements.
  • Proficient in using flight planning tools (e.g., PPS, ARINC, Foreflight) and familiar with meteorological and NOTAM analysis.
  • Exceptional attention to detail with the ability to manage complex operations under pressure.
  • Excellent written and verbal communication skills with strong interpersonal abilities to engage with clients, pilots, and vendors.
Key Competencies:
    Flight Planning:
    Skilled in ATC routing, fuel and alternate planning, weather and NOTAM analysis.
      Regulatory Compliance:
      Knowledge of global aviation rules and permit requirements.
        Technical Tools:
        Proficient with PPS, ARINC, Foreflight, and related systems.
          Detail-Oriented:
          High accuracy in route plotting, documentation, and briefings.
            Client Communication :
            Clear, professional interaction with pilots, clients, and vendors.
              Coordination:
              Effective collaboration with CAAs, FBOs, and third-party vendors.
                Flight Monitoring:
                Diligent in live flight tracking and status updates.
                  Problem Solving:
                  Quick to adapt and offer solutions under pressure.
                    Teamwork:
                    Supports handovers and assists operations team as needed.
                      Professionalism:
                      Maintains high standards in all communications and tasks.
                      Pay:
                      From $70,000.00 per year
                      Benefits:
                      401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Retirement plan Travel reimbursement Vision insurance
                      Work Location:
                      In person

                      Benefits

                      • Paid Time Off (PTO)
                      • 401(k) Plans
                      • Other Retirement and Savings
                      • Health Insurance
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                      Total Score
                      76
                      out of 100
                      Average of individual scores