Building Operations Manager

About the Role The Community Manager is the face of Engine Works and the backbone of its day-to-day operations. This role is split equally between two distinct, equally important functions: building and maintaining a thriving tenant community, and executing the financial and operational duties of professional commercial property management. We are looking for someone who can warmly greet a tenant at the front desk in the morning and then sit down to review a CAM reconciliation in the afternoon. Both sides of this role matter—and the right person will take pride in doing both well. Part 1: Community & Hospitality (50%) You are the first impression of Engine Works every single day. You set the tone for the building, build real relationships with tenants, and create an environment where people enjoy coming to work. Tenant Relations & Building Culture Greet tenants, visitors, and guests at the front desk with energy and professionalism Serve as the go-to point of contact for tenant questions, concerns, and day-to-day needs Build genuine relationships with tenants and stay aware of their needs Manage tenant onboarding from move-in through lease expiration Plan and host tenant events that build connections across the community Ensure the common areas, coffee, and amenities are ready and well-maintained every day Enforce building policies in a way that is consistent, fair, and relationship-preserving Venue & Event Sales Actively sell the conference room and auditorium to outside clients and tenants Manage all reservations and bookings for rentable spaces, including AV-equipped auditorium, classroom, and conference rooms Coordinate event logistics and serve as the on-site contact during client events when needed Ensure all AV equipment is functional and clients are set up for success Handle event pricing, communications, and follow-up professionally Part 2: Property Management (50%) This role carries real property management responsibility. You are expected to understand the financials, manage vendor relationships, and oversee complex projects with accountability and attention to detail. Financial Management Review monthly financial statements and prepare variance reports with clear explanations Prepare and manage annual property budgets Complete CAM reconciliations accurately and on time Review, code, and submit all property invoices for ownership approval within 72 hours of receipt Ensure all revenue, expenses, and lease obligations are accurately reflected in Appfolio Monitor delinquencies and enforce lease terms per company policy Tenant & Lease Administration Review executed leases and amendments to identify recurring charges, renewal options, rent abatements, and special terms Set up and maintain accurate lease data in Appfolio, including all critical dates and charges Collect rent, security deposits, certificates of insurance, and required documentation Complete delinquency report notes and demand letters by the 15th of each month Vendor & Contract Management Source, engage, and oversee vendors for property operations and maintenance Oversee tenant improvement projects from start to finish, including coordination of contractors and communication with ownership Maintain complete vendor compliance documentation, including insurance and licensing Review vendor contracts annually for scope and pricing appropriateness Monitor vendor performance and escalate issues when service levels are not met Property Operations Coordinate preventative maintenance and ensure the building is well-maintained at all times Maintain working knowledge of major building systems: HVAC, life-safety, electrical, plumbing, and roofing Coordinate required inspections and maintain all records per regulatory and ownership requirements Conduct and document regular property walkthroughs per property schedule What We're Looking For 2+ years of experience in property management, commercial real estate, or a related field Comfortable reading and working with financial statements, budgets, and reconciliations—this is mandatory Experience managing vendors and overseeing construction or tenant improvement projects Genuinely warm and outgoing—you like people and it shows Excellent written and verbal communication skills Highly organized, self-motivated, and able to manage competing priorities without being micromanaged Proficient in Appfolio or similar property management software (preferred) Proficient in Google Suite and Microsoft Excel Montana Property Manager License or willingness to obtain one Key Competencies Personally accountable

• Strong financial acumen
• Excellent communicator
• Effective conflict manager
• Detail-oriented
• Proactive problem-solver
• Adaptable
• Client-focused
• Project management
• Community builder Reporting Structure Reports to:

Property Management Director Direct Reports:

Intern Pay:

$65,000.00 - $75,000.00 per year

Benefits:

Health insurance Health savings account Paid time off Professional development assistance Application Question(s): Please submit results for your Myers-Briggs Type Indicator along with your resume and cover letter. Submissions without this will not be considered.

https:

//www.16personalities.com/free-personality-test

Experience:

Financial Reporting and Budgeting:

1 year (Required)

License/Certification:

Montana Salesperson or Property Manager License (Preferred)

Location:

Bozeman, MT 59718 (Required)

Work Location:

In person