Business Analyst - SAP

Description We are looking for a Business Analyst - SAP to support business process improvement and operational alignment in Tucson, Arizona. This role works closely with stakeholders to evaluate current workflows, clarify business needs, and translate findings into practical solutions. The ideal candidate brings strong analytical thinking, experience working in customer service environments, and the ability to contribute effectively within Agile Scrum teams.

ROLE ACCOUNTABILITIES

Process Optimization:

Championing a "Process-First" and "Fit-to-Standard" approach to minimize costly system customizations.

Gap Analysis:

Identifying where business needs diverge from standard SAP capabilities and recommending functional solutions.

Stakeholder Liaison:

Acting as the primary translator between department heads (Finance, Supply Chain, etc.) and the technical implementation partners.

Project Stewardship:

Managing workstream deliverables, identifying risks/bottlenecks, and ensuring milestones are hit.

Quality Assurance:

Leading the User Acceptance Testing (UAT) process, including script development and system readiness validation. Requirements

MINIMUM QUALIFICATIONS AND EDUCATION

Education:

Bachelor's degree in Business, IT, Computer Science, or a related field.

Experience:

5+ years of Business Analyst experience, including at least one full-lifecycle SAP implementation.

Technical Knowledge:

Proficiency in SAP modules (FI/CO, MM, or SD) and familiarity with SAP Fiori.

Methodology:

Proven experience working within Agile or Waterfall frameworks using tools like Jira or MS Project.

Soft Skills:

Demonstrated analytical thinking and the ability to explain technical complexities to non-technical stakeholders.

PREFERRED QUALIFICATIONS

S/4

HANA Specifics:

Hands-on experience with SAP Activate Methodology and a direct S/4HANA implementation (rather than just legacy ECC).

Certifications:

• SAP Certified Application Associate (S/4HANA). PMI-PBA or PMP certification. Six Sigma Green or Black Belt.

Advanced Influence:

Strong negotiation skills, specifically in the context of managing expectations between business units and IT. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.