Business Office Clerk

Description:

The Business Office Clerk will work with other departments on the inquiry process and pre-admission approval of clients. Verify that all pre-certification/pre-authorizations are done upon admission and all requirements for third-party payments are met including all required paperwork needed for any collection of accounts. Accept co-pays from clients upon admission and set up payments/collect balances on discharge of clients. Schedule dates and times for admissions. Welcome the clients and their families and complete the admission process. Notify staff regarding admission and discharge dates. Responsible for assisting in the management of the Accounts Receivable, insurance verification, financial counseling to client and/or responsible party and insurance billing. Assist with the entire collection process including collection calls (which may require occasional evening work) and interface with attorneys and collection agencies as needed. Assist in the month-end processing of the accounts receivable system, preparing statements and General Ledger entries as well as keeping a daily census record and balancing at the end of the month. Process and bill all third-party insurance claims according to The Walker Center's policy and follow-up on pending claims until paid. Upon payment of claims, they will check insurance payments for accuracy and audit client accounts for accuracy and prepare contractual adjustments/client refunds for Business Office Manager's approval as needed. Assists with answering phone calls as a part of front office staff as well as any other duties as assigned. Contributes to team effort by accomplishing related tasks as needed.

Requirements:

High School Diploma or equivalent required; continued education or an Associate degree preferred. Excellent oral and written communication skills, with the ability to interact effectively with others. Proficient in Microsoft Outlook and general computer systems, with the ability to learn and maintain Electronic Medical Records (EMR). Ability to operate a variety of office equipment and machinery, including a computer, printer, photocopier, facsimile machine, and telephone. Ability to perform the physical requirements of the position including walking, standing, bending, stooping, pushing, pulling, lifting, typing, and repetitive motions. If in recovery from a Substance Use Disorder, must demonstrate sobriety, self-care, integrity, emotional stability, personal wellbeing, effective communication of needs, self-awareness, and the ability to maintain a low risk of harm to self or others. Must pass pre-hire requirements including a criminal background check, urinalysis (UA), and TB test. Must obtain CPR certification within ninety (90) days of hire. Business Office Clerk Walker Center for Alcoholism and Drug Addiction 605 11th Ave E, Gooding, ID 83330

Description:

The Business Office Clerk will work with other departments on the inquiry process and pre-admission approval of clients. Verify that all pre-certification/pre-authorizations are done upon admission and all requirements for third-party payments are met including all required paperwork needed for any collection of accounts. Accept co-pays from clients upon admission and set up payments/collect balances on discharge of clients. Schedule dates and times for admissions. Welcome the clients and their families and complete the admission process. Notify staff regarding admission and discharge dates. Responsible for assisting in the management of the Accounts Receivable, insurance verification, financial counseling to client and/or responsible party and insurance billing. Assist with the entire collection process including collection calls (which may require occasional evening work) and interface with attorneys and collection agencies as needed. Assist in the month-end processing of the accounts receivable system, preparing statements and General Ledger entries as well as keeping a daily census record and balancing at the end of the month. Process and bill all third-party insurance claims according to The Walker Center's policy and follow-up on pending claims until paid. Upon payment of claims, they will check insurance payments for accuracy and audit client accounts for accuracy and prepare contractual adjustments/client refunds for Business Office Manager's approval as needed. Assists with answering phone calls as a part of front office staff as well as any other duties as assigned. Contributes to team effort by accomplishing related tasks as needed.

Requirements:

High School Diploma or equivalent required; continued education or an Associate degree preferred. Excellent oral and written communication skills, with the ability to interact effectively with others. Proficient in Microsoft Outlook and general computer systems, with the ability to learn and maintain Electronic Medical Records (EMR). Ability to operate a variety of office equipment and machinery, including a computer, printer, photocopier, facsimile machine, and telephone. Ability to perform the physical requirements of the position including walking, standing, bending, stooping, pushing, pulling, lifting, typing, and repetitive motions. If in recovery from a Substance Use Disorder, must demonstrate sobriety, self-care, integrity, emotional stability, personal wellbeing, effective communication of needs, self-awareness, and the ability to maintain a low risk of harm to self or others. Must pass pre-hire requirements including a criminal background check, urinalysis (UA), and TB test. Must obtain CPR certification within ninety (90) days of hire.