Sr Change Management Consultant

Sr Change Management Consultant Contract Type:

Temporary Location:

Juno Beach Industry:

Utilities Contact Name:

Giulia Memore Contact Phone:

Date Published:

20-Apr-2026

JOB TITLE:

Senior Change Management Consultant

LOCATION

Juno Beach, FL

SCHEDULE

Standard

DURATION

12-

Month Contract PAY:

$41-46/per hour

Job Responsibilities:

In this role, you will lead and execute organizational change management (OCM) strategies to support the enterprise IT4U portal and its ongoing enhancements.

Key responsibilities include:

Leading change management efforts for enterprise technology releases, including: o Conducting change impact assessments and stakeholder analyses. o Designing and executing communication and engagement strategies. o Driving adoption using the ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement). o Supporting continuous improvement of change processes and adoption outcomes. Partnering with IT4U product teams and stakeholders to understand release content, user impacts, and behavioral changes required. Managing and streamlining the OCM intake and workflow process to ensure efficient prioritization and documentation of changes. Collaborating with Corporate Marketing & Communications to align messaging with enterprise standards. Developing communication deliverables such as announcements, FAQs, job aids, and training materials. Monitoring adoption metrics, user feedback, and sentiment to evaluate effectiveness and improve strategies. Providing leadership with insights, reporting, and recommendations to optimize adoption.

Essential Duties and Job Functions:

Conduct detailed change impact assessments and stakeholder mapping to identify risks and readiness gaps. Design and implement comprehensive communication plans aligned with ADKAR principles. Drive stakeholder engagement and adoption of OCM processes across business units. Independently manage and deliver change management activities with minimal oversight. Build and maintain strong relationships with business leaders, SMEs, and change champions. Support leaders and stakeholders in cascading communications and reinforcing key behaviors. Develop and maintain documentation including communication plans, stakeholder analyses, and training materials. Track and analyze adoption KPIs, feedback loops, and readiness metrics. Ensure alignment of all communications with enterprise branding and communication standards.

Knowledge & Skills:

Strong understanding and application of organizational change management methodologies (ADKAR preferred). Exceptional written and verbal communication skills. Ability to translate complex technical concepts into clear messaging for diverse audiences. Strong stakeholder engagement and influencing skills. Excellent organizational, analytical, and problem-solving abilities. Ability to manage multiple priorities and work independently. Experience defining and tracking adoption metrics and KPIs. Proficiency in Microsoft 365 (Word, PowerPoint, Excel, Teams, SharePoint). Strong business acumen and organizational awareness.

Education & Experience:

Bachelor's degree in Communications, Business, Organizational Development, Information Technology, or related field. Minimum 3-5 years of experience in organizational change management, preferably for technology initiatives. Demonstrated experience applying the ADKAR model to drive change adoption.

Preferred Qualifications:

Experience supporting enterprise technology rollouts. Familiarity with ServiceNow and ITSM processes. ...