Responsibilities ADA Strategy and Infrastructure:

Develop and implement a scalable ADA framework that is compliant and fully aligned to our Culture of Care Standardize and enhance ADA processes to create efficiency and consistency

Centralized Case Management System:

Identify and deploy an ADA case management system to ensure consistency and efficiency in managing ADA requests Enhance case tracking mechanisms to improve compliance, transparency, and timely resolution

Accommodation Guidelines and Resources:

Define and document broad accommodation guidelines and process maps to promote consistency and efficiency Develop a dynamic, accessible resource guide to support leaders and Staff/Team Members in navigating the accommodations process

Complexity Triage and Escalation System:

Design and implement a tiered approach to categorizing accommodation requests based on complexity Establish escalation protocols to ensure urgent and high-complexity cases receive appropriate attention and resolution

ADA Training and Capability Building:

Develop training programs to equip Leaders with the knowledge and skills to navigate ADA requirements effectively Implement ongoing education initiatives, customized by audience

Collaboration and Risk Mitigation:

Serve as a strategic advisor to senior leadership, ensuring ADA compliance is integrated into broader talent strategies Partner with Legal, Talent Operations, and Talent Experience to proactively mitigate risks and address emerging ADA-related challenges Execution of the

Interactive Process:

While creating scalable solutions, also lead the interactive process across varying business entities to ensure value and relevance in future current and future solutions Required Qualifications (Knowledge, Skills, & Abilities) High School Diploma or equivalency 3+ years of relevant work experience Strong leadership and change management capabilities to influence and drive ADA initiatives across the organization Ability to design and execute audience-specific training programs that empower Leaders to navigate ADA requirements Exceptional collaboration skills to align cross-functional teams and drive ADA integration into business operations Medical background to understand complexity of disabilities and how to best accommodate Preferred Qualifications (Knowledge, Skills, & Abilities) Bachelor's Degree Required Years of Experience 3 Travel Requirements 20%

Required Level of Education High School Diploma or GED Preferred Level of Education Bachelor's Degree Relocation Assistance Provided No Qualifications:

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