Job#: 3052002 Change Specialist Role OverviewThis opportunity is for a Change Specialist to support an organization in establishing and implementing its strategy for business platforms, including Field Service Management (FSM), Enterprise Resource Planning (ERP), and Human Capital Management (HCM). This role involves guiding program team members in effective organizational change management (OCM) and communications to increase adoption, engagement, and usage of new systems and processes. The position reports to the program business leader with accountability to the OCM Lead. Key ResponsibilitiesPartner with business leaders and project team members to ensure change management efforts are managed effectively.

Develop and implement change management and communication strategies for the program, with a potential focus on a specific workstream.

Communicate with key stakeholders about the change management process and collaborate with project teams to ensure alignment with organizational goals.

Empower and equip the program team and business leaders throughout the change management and communication process.

Provide guidance and coaching to ensure effective change management practices are followed.

Maintain flexibility in shifting approaches and engagement strategies as required by program leaders.

Identify and manage potential barriers or risks that arise during the change management process.

Guide the design and delivery of training programs and materials to support change.

Monitor and evaluate the effectiveness of change management strategies and communication programs, including tracking KPIs.

Develop communication plans to ensure leaders at all levels are informed.

Focus change communications on the people element of the program, including impacts from business process, systems, or technology changes.

Support leadership communication efforts within the program.

Required QualificationsEducation:

BS/BA in change management, strategic communications, or a relevant field.

Experience:

2-3+ years in Change Management and 2+ years in Change Communications, with an understanding of best practices.

Technical Skills:

Proficient in Microsoft Suite (e.g., Office, PowerPoint, Teams, SharePoint). Preferred QualificationsChange management certification is preferred.

Experience working in large, complex, and global organizations is preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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