Change Management Consultant

Change Management Consultant#26-11359 Dublin, OH All On-site Job Description

Overview:

Support business analysis and program enablement / change management needs for an IT program migrating business teams to a new enterprise content management platform. You'll help shape the onboarding approach for a new team, then support enablement and change management as this project and its parent project scale. Key responsibilities & deliverables: Plan and facilitate discovery with business teams and the vendor (interviews/workshops) Document current state processes (practical L2/L3 and flow diagrams), roles, and handoffs; identify pain points and risks Translate needs into clear requirements and process documentation (e.g., approvals, boundaries of responsibility, reporting/dashboard needs, integrations) Partner with the vendor to validate feasibility and shape configuration/onboarding recommendations; map requirements and pain points to platform capabilities Create executive-ready readouts that support phased onboarding, timelines, communications and OCM plans Track action items, decisions, and next steps; follow up to closure Support post-discovery enablement/change management needs and additional content platform initiatives as assigned Additional business analysis or change management tasks as assigned Ideal candidate profile: Agile and adaptable; comfortable with ambiguity and shifting priorities Reliable and accountable; meets commitments and deadlines Organized multitasker; manages multiple workstreams, calendars, and deliverables Clear communicator and facilitator; aligns stakeholders with competing needs Strong written communication skills; able to convey important information tailored to multiple audiences and personas Proactive and detail-oriented; surfaces risks, gaps, and dependencies early Efficient and quality-focused; incorporates feedback quickly Curious and growth-oriented; learns new tools and processes quickly Positive, collaborative, solution-oriented mindset

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."