Communications Manager - Change Management

at Creative Circle, LLC in Lake Bluff, Illinois, United States Job Description Our Healthcare client is seeking a Communications Manager to join their team for the next 18 months, 40 hours/week. This role is hybrid onsite 3 days a week in Lake Bluff, IL. Role Summary The Change Management Communications Manager will support large-scale procurement transformation initiatives by developing and managing external supplier communications across multiple implementation waves. This role is responsible for drafting clear, professional, and action-oriented messaging related to system, process, and operational changes, while ensuring alignment with organizational values, compliance standards, and change management timelines. The ideal candidate brings strong communication expertise, project management capabilities, and experience working with cross-functional stakeholders in a fast-paced environment. Top Must Have Skills 6+ years of experience in change management, employee communications, or external communications Exceptional written and verbal communication skills with strong attention to detail Experience developing professional communications for external audiences Strong project management and multitasking abilities Ability to collaborate with cross-functional stakeholders including Legal, Compliance, Procurement, and senior leadership Experience managing communication approvals and distribution processes Strong business acumen and executive presence Additional Qualifications Bachelor's degree in Public Relations, Integrated Marketing, Communications, Journalism, or related field Experience within healthcare, pharmaceutical, or biotech industries preferred Knowledge of change management communication strategies and best practices Experience supporting procurement or supplier-related initiatives is a plus Familiarity with emerging communication technologies and trends Executive writing and social media communication experience preferred Ability to adapt messaging for different audiences, regions, and business needs while maintaining consistency Responsibilities Draft, edit, and finalize external supplier communications supporting multiple implementation waves within a large-scale transformation program Ensure all communications are professional, factually accurate, action-oriented, and aligned with organizational values and Code of Conduct expectations Develop messaging that clearly outlines process changes, system updates, operational guidance, and required supplier actions related to the Coupa Supplier Portal Coordinate communication reviews and approvals with Legal, Compliance, Procurement leadership, and additional stakeholders prior to release Manage communication distribution schedules aligned to the change management wave calendar Adapt messaging for varying supplier audiences, regions, and implementation waves while ensuring consistency in core messaging and approval standards Coordinate distribution through approved procurement mailboxes and ensure communications are sent to the appropriate external audiences Monitor procurement mailboxes for supplier responses, questions, or escalation requests and route issues to appropriate internal stakeholders Support post-distribution tracking and reporting activities, including acknowledgements, response monitoring, follow-up actions, and communication status reporting Partner cross-functionally to support successful supplier engagement and adoption throughout the transformation process In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace. Benefits Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: meggan.sharma@jobalert.creativecircle.com •Please do NOT change the email subject line in any way. You must keep the

JobID:

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MS14-1989069

-- in the email subject line for your application to be considered.•Meggan Sharma - Recruiter, National Delivery For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for

STEM/OPT

programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 06/05/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.

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