Company introduction We are seeking a hands-on Organizational Change Management (OCM) Practitioner to support technology and business change initiatives within our Digital Foundations team. Role summary / purpose This role is designed for an execution-focused doer who can translate strategic direction from OCM leadership, project leadership, and technical subject matter experts into practical plans, deliverables, and activities that help employees understand, prepare for, and adopt change. The OCM Practitioner will work closely with project teams, business stakeholders, technical SMEs, and impacted users. This is a hands-on practitioner role focused on execution, coordination, and measurable adoption support—not a high-level advisory or portfolio strategy position. Key responsibilities Translate direction from leadership, project teams, and technical SMEs into actionable OCM tasks and deliverables Gather information about system, process, role, and organizational changes and convert it into clear, audience-focused materials Create and maintain change management plans, activity trackers, schedules, risks, issues, and dependencies Conduct interviews, working sessions, and impact discussions with project team members and SMEs Document changes to processes, systems, roles, responsibilities, and user experiences Identify people-side risks, readiness concerns, resistance points, and adoption barriers; recommend practical mitigation actions Develop and maintain stakeholder lists, audience maps, impact assessments, and readiness information Create and execute communications and engagement activities using appropriate channels for each audience Draft communications, presentations, FAQs, talking points, newsletters, job aids, quick-reference guides, and supporting materials Develop and maintain communications tools such as Teams and SharePoint sites Support train-the-trainer activities, end-user training logistics, training delivery, and follow-up activities Coordinate reviews and approvals with SMEs, project leads, business representatives, and communications partners Facilitate meetings, workshops, focus groups, readiness discussions, and job-impact sessions Track completion of OCM activities and escalate delays, decisions, risks, or unresolved dependencies Support go-live readiness activities, adoption measurement, reinforcement, and post-implementation follow-up Collect feedback from users and stakeholders and adjust OCM activities based on findings Maintain organized project documentation and provide concise status updates to OCM and project leadership Share lessons learned and reusable materials with the broader OCM team Requirements - education & experience Bachelor's degree or equivalent experience Two or more years of experience supporting organizational change management, communications, training, implementation, project coordination, or a related discipline Practical experience creating and executing communications, training, readiness, or stakeholder engagement activities Ability to work from strategic direction and independently complete detailed execution work Ability to work effectively with technical SMEs, business stakeholders, project teams, and employees at varying levels of the organization Required skills Strong written and verbal communication skills Strong organizational skills and attention to detail Ability to manage multiple assignments, prioritize work, meet deadlines, and follow through on commitments Strong active listening, facilitation, collaboration, and relationship-building skills Ability to explain technical or process changes in clear, practical language Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, SharePoint, and Teams Nice-to-have / preferred skills Experience supporting IT implementations, system migrations, process transformations, or other technology-enabled changes Track record of delivering scalable OCM plans for multiple projects simultaneously Experience developing job aids, quick-reference guides, training content, presentations, or employee communications Experience supporting readiness assessments, stakeholder analysis, change impact assessments, or adoption measurement Familiarity with Azure DevOps or similar planning tools Employment details - type, location, hours Long-term contract position. Onsite 4 days per week at Houston office, 1 day work from home. Equal opportunity statement We are an equal opportunity employer committed to building a diverse and inclusive workforce.