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MS
Matlen Silver
Governance/Controls IT BA (CLT, Plano)
Career Insights for Business Change Manager
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What they do
A Business Change Manager designs and implements strategies that facilitate smooth transition during organizational changes within workplaces. Responsibilities include identifying risks of change, developing training plans, monitoring progresses and implementing improvements to change plans. They may work with key stakeholders and project managers to ensure changes align with corporate strategic objectives.
$116,194 / year median in Texas
Job Description
Position Summary The Global Technology Change Governance & Oversight team is seeking a strong process Governance and business control individual to drive Governance and control efforts across Global Technology related to Change Governance. This job is responsible for leading and executing on internal control discipline and operational excellence within GT Change Governance team. Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards.
Key Responsibilities include:
- Owns process design and execution of global technology Change Control
- Defines controls and measures performance of process on monthly/quarterly basis
- Serves as the subject matter expert for the Change process with stakeholders to include Risk, Audit and external Regulators
- Supports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans).
- Establish and maintain effective communication with team members and other key stakeholders
- Ensure timely action/coordination on all reporting related deliverables
- Perform quality assurance analysis & review on data received from various LOB, generate reports, publish with in timeline
- Pro-actively understanding responsibilities and manage tasks independently
- Supports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans).
- Establish and maintain effective communication with team members and other key stakeholders Primary Skill-Business Analyst (Domain Experts) Required Qualifications
- 10+ years of overall experience (preferred in Banking environment)
- 5+ years of experience in Governance and Control environment in IT department
- Possesses good knowledge of risk management approach, processes, tools, and routines
- Basic understanding of Change Management and associated controls
- Prior experience in performing analysis & reporting data using Excel, Pivot, Tableau, SQL etc.
- A sharp eye for identifying weak points in processes and organizational structures.
- Able to drive the standardization of processes and implementation of metrics and best practices.
- Experience with developing work breakdown structures and executing action plans
- Experience in gathering, interpreting, and analyzing gathered data for target solutions
- Strong analytical and organizational skills with a focus on attention to detail and accuracy
- Prior business process management or control framework knowledge
- Excellent written and verbal communication skills
- Able to work independently with multiple stakeholders
- Ability to follow the process and procedures for support and to pinpoint opportunities to develop the efficiency of business Desired Qualifications
- Knowledge of change management systems such as Jira, horizon, remedy etc ..
- SharePoint, Wiki knowledge desirable
- Strong collaboration and partnering skills with ability to positively influence and motivate teams
- Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
- Ability to coordinate and drive execution of multiple priorities and meet deadlines to adhere to policies and standards
- Demonstrated increasing levels of accountability and ownership
- Pro-actively understanding responsibilities and manage tasks independently