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Insight Global
Sr. Business Systems Analyst - Supply Chain Operations
Career Insights for Business Analyst (General)
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Based on California data
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What they do
A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.
$100,387 / year median in California
-18% projected decline
Job Description
Job Description
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- Own the end-to-end product roadmap for the Buyer Portal (procurement, demand forecasting, replenishment) and Logistics Portal (PO allocations, carrier appointments, inventory flow) — from strategy through delivery.
- Translate complex business requirements from Buying, Logistics, Finance, and Operations into clear user stories, functional specifications, and acceptance criteria for the IT development team.
- Direct and manage the IT development team — setting priorities, removing blockers, and overseeing QA and UAT to ensure releases are high quality and minimally disruptive.
- Identify and manage integration points with upstream and downstream systems, coordinating changes across the full data and application landscape.
- Lead cross-functional project teams across multiple concurrent workstreams — maintaining clarity on priorities, dependencies, and timelines while proactively resolving risks.
- Drive kaizen across both applications, continuously identifying opportunities to reduce friction, eliminate waste, and improve efficiency.
- Serve as the single point of accountability for both portals — communicating progress, trade-offs, and decisions to stakeholders at all levels of the organization.
- Mentor and cross-train team members, sharing product thinking and best practices to build shared knowledge and reduce key-person dependencies.
- Manage vendor and technology partner relationships tied to both platforms.
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Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements- 7+ years of experience as a Business Analyst, Product Manager, or equivalent role delivering custom software products — ideally within supply chain, procurement, or retail operations.
- Demonstrated ability to own a product end-to-end: roadmap through release, requirements through retrospective.
- Strong experience managing and directing IT development teams — comfortable leading engineers without being an engineer.
- Proven track record managing multiple simultaneous projects and workstreams in a fast-moving environment.
- Deep expertise in translating complex business processes into clear, structured requirements (user stories, process flows, data mapping, acceptance criteria).
- Experience with application integration — understanding APIs, data flows, and how changes in one system ripple across others.
- Outstanding stakeholder communication skills — equally effective presenting to a VP and whiteboarding with a developer.
- Strong analytical and problem-solving skills; able to use data to identify opportunities and evaluate trade-offs.
- Bachelor's degree in business, Information Systems, Supply Chain, or a related field — or equivalent practical experience.
- Hands-on experience with procurement, replenishment, or logistics applications — particularly order management, carrier appointment scheduling, or warehouse operations.
- Familiarity with kaizen, lean, or continuous improvement methodologies applied to software products or business processes.
- Experience with BI and analytics platforms (e.g., Power BI) and an appreciation for how reporting drives operational decision-making.
- Exposure to AI/ML-driven features in operational software — experience socializing and building adoption for algorithm-driven recommendations is a strong plus.
- Experience working in retail, grocery, or consumer goods supply chains.