Revenue Analyst - Public Utilities

JOB Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program. And We Don't Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let's Partner Together and Come Grow with the City of Hollywood. Apply Now! For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at https://www.governmentjobs.com/careers/hollywoodfl .

JOB SUMMARY

Under the general supervision of the Public Utilities Customer Service Manager or designee, performs a variety of analytical and auditing activities. The incumbent in this position assists in the areas of financial analysis and auditing, and customer billing issues. Performs detailed analysis of utility billing and accounts receivable to ensure accurate and timely billing of customers and the collection of revenues.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Reviews various billing and customer service reports including the billing charge proof report, meter reading report, deposit refund report (A/P file), and others.

Evaluates and prepares billing adjustments as needed.

Monitors revenue-producing contracts and agreements (e.g. payment plans, assessment agreements) to ensure accurate billing and collection of revenues.

Projects revenue amounts for budgetary purposes as needed.

Assists with the preparation of the monthly customer Service PowerPoint presentations or other presentations.

Interacts with customers to address billing or other customer service issues when needed.

Develops, conducts, and reports on survey information of other municipalities and counties.

Prepares finance and utility reports as requested and required.

Assists finance staff in balancing, explaining, and reporting Utility Billing and AMI work product and information; assists in researching and resolving complex and unusual situations related to utility services provided to customers.

Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.

Must establish and maintain effective and professional relationships with work colleagues, supervisors and managers.

Performs other job duties as assigned.

EXAMPLE OF DUTIES EDUCATION/EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

Bachelor's degree in accounting, business administration or related degree from an accredited college or university. Two (2) years of experience in government finance and accounting, and/or utility billing.

Preferred:

Master's degree in accounting from an accredited college or university.

Two (2) years of experience in the use of utility billing system, preferably Tyler Munis. Five (5) years of experience in government finance, accounting, and/or utility billing.

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License:

With proof of automobile insurance

Background Check:

Must have an acceptable background record

Driving Abstract:

Must have an acceptable driving record

KNOWLEDGE SKILLS AND ABILITITES

Reviews various billing and customer service reports including the billing charge proof report, meter reading report, deposit refund report (A/P file), and others.

Evaluate and prepare billing adjustments as needed.

Monitors revenue-producing contracts and agreements (e.g. payment plans, assessment agreements) to ensure accurate billing and collection of revenues.

Projects revenue amounts for budgetary purposes as needed.

Assists with the preparation of the monthly customer Service PowerPoint presentations or other presentations.

Interacts with customers to address billing or other customer service issues when needed.

Develops, conducts, and reports on survey information of other municipalities and counties.

Prepares finance and utility reports as requested and required.

Assists finance staff in balancing, explaining, and reporting Utility Billing and AMI work product and information; assists in researching and resolving complex and unusual situations related to utility services provided to customers.

Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.

Must establish and maintain effective and professional relationships with work colleagues, supervisors and managers.

Performs other job duties as assigned.

SUPPLEMENTAL INFORMATION

All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.

EMPLOYMENT OF RELATIVES

The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions: The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.

As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood.

REASONABLE ACCOMMODATION

The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216. All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications). The City of Hollywood is an Equal Opportunity / Equal Access Employer.